Clerk Job Description Template

Do you wish to find your new team members as quickly as possible? Then let’s get into business! If you are looking for a Clerk to hire, take our FREE Clerk Job Description Template to start!

This template is just one of the many resources and tools we have to offer you, so if you want to find out more, stay with us!

The huge advantage of this template is its complete customization, which allows you to adjust, remove, add, or modify any detail or information we listed here!

By customizing job descriptions, you let suitable candidates know if they are right for your business, and you also help yourself make the perfect hiring decision!

To discover and experience the rest of our numerous business features, resources, and tips visit VIVAHR Software!

Good luck! 🙂

What is a Clerk?

Clerks work in many different office settings and industries where they perform various administrative and clerical tasks to support the business.

Depending on their work environment, Clerks’ duties and responsibilities can vary.

In general, they are responsible for greeting visitors, answering phone calls and emails, responding to questions, complaints, and inquiries, and maintaining and filing the company’s documents and reports

Clerks also schedule meetings and conferences, prepare conference rooms, arrange travel plans and accommodation for business trips, issue invoices, process payments, and maintain records of financial transactions.

The Top Clerk Skills

Skill	Why it's important
Communication	Communication is essential for Clerks because it helps them perform their duties well. Clerks regularly communicate with clients, coworkers, and superiors either in person or via phone. The ability to carry on a conversation is crucial for Clerks because it helps them answer questions, convey information, and resolve issues and complaints.
Organization	Organizational skills help Clerks stay efficient and productive. They often must handle several tasks at once, so staying organized is imperative for them. Organization helps them maintain both digital and paper documentation, keep track of meetings and appointments, and many other duties.
Computer Skills	Clerks complete many of their tasks by using the computer and other office equipment, such as fax machines, scanners, printers, etc. Clerks use computers to perform data entry, make presentations, and file and maintain digital database systems. Also, typing skills can improve their overall task completion time.
Attention To Detail	Clerks need excellent attention to detail because this skill helps them complete their tasks accurately and timely. They must double-check all information, data, and details before proceeding with a project to ensure precision and confidentiality. Attention to detail also helps them notice and correct mistakes and errors in the paperwork.
Customer Service	Clerks are typically the first individuals clients or customers go to when they have questions or complaints. Because of the frequent interaction with them, Clerks must have excellent customer service. They must be friendly, attentive, and ready to help clients in any situation by answering questions and taking appropriate action regarding their problems.

Clerk Job Description Template (Free)

We are looking for an organized Clerk to join our office. As our Clerk, you will perform various administrative and clerical tasks to support the business operations and activities. You will be responsible for greeting visitors, answering questions, responding to complaints and inquiries, answering phone calls and emails, and redirecting them to appropriate employees. You will also file, maintain, and update documents, reports, letters, and other paperwork, maintain database systems, issue invoices, process payments, and control financial transactions.

Additionally, you will schedule meetings and conferences, prepare conference rooms, arrange business trips and accommodations, and monitor office supplies and inventory. Your primary goal will be to ensure the accuracy and confidentiality of documentation and help with other important management and organizational procedures.

Our ideal candidate should have exceptional communication, computer, organizational, attention to detail, and customer service skills.

Clerk Duties & Responsibilities:

Perform administrative and clerical tasks to support the business operations
Perform receptionist duties, such as greeting visitors and offering refreshments
Answer phone calls and emails and redirect them to the appropriate employees
Transcribe, file, and maintain documents, reports, letters, and other paperwork
Operate office equipment, such as printers, scanners, fax machines, etc
Maintain and monitor database systems, office supplies, and inventory levels
Schedule meetings, conferences, and appointments
Arrange travel plans and accommodations for business trips
Prepare conference rooms and book venues for events
Issue invoices and checks and maintain records of financial transactions to ensure accuracy
Process payments, maintain bank accounts, and handle other accounting activities
Respond to questions, inquiries, and complaints from employees or clients
Help with other office management and organizational procedures

Clerk Requirements:

High school diploma/GED
Completed course or certification in office software or office administration
An Associate’s degree in accounting or office management is an advantage
Relevant previous experience in the office setting, including familiarity with office procedures
Strong computer literacy and familiarity with MS Office, word processing databases, accounting software, and spreadsheets
The ability to use office equipment, such as printers, scanners, etc
Excellent communication and typing skills
High level of organization
Attention to detail
Customer service

Sample Interview Questions for a Clerk

Once you gather up all the received applications, you can use these sample interview questions for Clerk.

Personal

How would your closest friends describe you in a few lines?
What was your favorite school subject?
What is your favorite place to be outside of work?

Human Resources

Can you tell us about your prior working experience in an office?
What strengths make you the best applicant for this position?
How did you hear about this job opening?

Management

Would you be able to work overtime to meet deadlines or finish a task?
How would you assure us that you will remain organized when you have a heavy workload?
What database systems and office software are you most comfortable using?

Technical Skills and Knowledge

You need to make 100 copies of a particular document, but a copying machine is not working. What do you do?
What is your experience with accounting and bookkeeping duties?
How would you create a spreadsheet to track office expenses and supplies? What information should you include?

What are the Educational Requirements for a Clerk?

Clerks need at least a high school diploma or a GED for this position.

Having an Associate’s degree in accounting or office management is a huge advantage for most employers and companies.

In addition, Clerks can consider completing professional courses or certifications in typing, office software, or office administration to show their expertise and increase hiring opportunities.

Clerks should also be computer literate, including knowledge of MS Office, database systems, accounting and office software, and word processing databases.

Percentile	10%	25%	50% (Median)	75%	90%
Hourly Wage	$7	$11	$15	$16	$19
Annual Wage	$15,000	$23,500	$30,499	$34,000	$40,000

Frequently Asked Questions about Clerk

What do Clerks do?

Clerks perform a variety of administrative and clerical tasks to support operations in their workplace.

They answer phone calls and emails, file and maintain documents and reports, schedule meetings, conferences, and business trips, maintain financial transactions, and respond to questions, inquiries, and issues.

Who do Clerks respond to?

Clerks typically respond to Office Managers.

In large corporations, Clerks may work in a particular department, and in that case, they respond to the Department Manager.

Where do Clerks typically work?

Hiring opportunities for Clerks are wide because they can work in many different areas and settings.

For example, they can work in corporate offices, healthcare, education, retail, government agencies, various businesses, warehouses, etc.

What makes a successful Clerk?

In order to be successful as a Clerk, an individual must be computer literate with the ability to effectively use MS Office, various database systems, accounting software, word processing programs, etc.

Clerks also need to have excellent communication, organization, attention to detail, and customer service skills.

Assistant Project Manager Job Description Template

When you are a business owner, you strive for the best candidates for your business. Let’s discover more details about the Assistant Project Manager job role through this FREE Assistant Project Manager Job Description Template.

Read the article

Administrative Manager Job Description Template

Do you need help recruiting new team members? No problem! We will provide you with all the necessary resources and information to find qualified candidates. First, check out this FREE Administrative Manager Job Description Template…

Read the article

Assistant Job Description Template

We are here to help you find the most suitable candidates and offer you this FREE Assistant Job Description Template. This article is a brief description of all the necessary information about…

Read the article

Job Description Template

What is a Clerk?

Related Job Titles for Clerk

The Top Clerk Skills

Clerk Job Description Template (Free)

Clerk Duties & Responsibilities:

Clerk Requirements:

Sample Interview Questions for a Clerk

Personal

Human Resources

Management

Technical Skills and Knowledge

What are the Educational Requirements for a Clerk?

How Much to Pay a Clerk when Hiring

Get the latest posts in your email

Subscribe to our Newsletter

350+ Hiring Templates

Frequently Asked Questions about Clerk

What do Clerks do?

Who do Clerks respond to?

Where do Clerks typically work?

What makes a successful Clerk?

Similar Job Descriptions as Clerk

Related Articles

Assistant Project Manager Job Description Template

Administrative Manager Job Description Template

Assistant Job Description Template

98% of Capterra reviewers recommend VIVAHR to a colleague

Company

Product

Features

Industries

Resources