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What is an Intake Coordinator?
Intake Coordinators or Intake Counselors, are medical professionals who work in healthcare facilities.
They are the first people that patients encounter when they enter the facility for medical services.
Intake Coordinators welcome patients to healthcare facilities, gather their information and medical history, and create patient records based on the collected information.
They also schedule appointments, consultations, tests, and procedures for medical treatments.
If a patient has any questions or concerns, they provide explanations and answer questions.
Furthermore, they verify patients’ insurance coverage and benefits and perform other clerical work, such as copying, faxing, and answering phone calls and emails.
In the end, they provide pleasant and professional service and ensure compliance with the regulations and policies of the facility.
