Below you will find a free Medical Office Manager job description template to help you list out the responsibilities, requirements for an office manager in your medial office. If you have not done so, follow the simple steps on how to write a good job description we have covered to help you get the best applicants for your Medial Office Manager position.
Medical Office Manager overview
An office manager in a medial facility is responsible for directing, supervising and coordinating staff and all office activities. The importance of this role can mean long-term impact to any medical facility. It is highly important to attract the best suitable office manager with medial experience to this position. You will need to be fully transparent on the key experience required.
To write a great Medical Office Manager job description, you’ll need to look at what’s most important to the applicant. Understand roles and responsibilities may not be as important as the type of medical facility you are running. Spend the time to discuss what type of medical office you run and take the time to bring out the WHY behind the importance of the office manager role. Explain how this critical role will help all on your team achieve “success.” To a good office manager, success is not always defined by profit. Take the time to showcase the bigger purpose behind your medial office.
Medical Office Manager Job Description Template
We are looking for a qualified Medical Office Manager to run our medical facility and provide quality, cost effective patient care. You will be responsible for day-to-day operation, budgeting and maintaining medical and staff records. You will be responsible for the non-clinical aspects of the day to day operations in a medical office environment including physician offices, hospitals, nursing homes, or another healthcare facility.
As a medical office manager, you should demonstrate excellent organizational skills and the ability to perform well in stressful situations. Our position also requires knowledge of healthcare systems operations.
Ultimately, you should be able to ensure steady workflows and uninterrupted service in our medical facility.
Medical Office Manager duties and responsibilities
Oversee medical service activities and personnel
Plan and coordinate patient schedules
Maintain budget and billing payments
Keep budget in check
Order medical and office supplies
Design and implement office policies and procedures
Supervise office staff, including receptionists, secretaries
Maintain medical and staff records
Ensure positive collaboration between doctors and nurses
Supervise cleaning staff and coordinate maintenance activities when needed
Arrange informational materials for patients
Keep inventory records
Ensure compliance with current healthcare regulations, medical laws and high ethical standards
Medical Office Manager requirements and qualifications
Knowledge and experience in all aspects of billing
Experience in hiring, supervision, and performance reviews
Proven work experience as a medical office manager
Proficiency using healthcare software and computer systems
Ability to handle medical records discreetly
Knowledge of medical issues and terminology
Excellent organizational and time-management skills
Ability to multi-task and perform well in stressful situations
Communication skills and a customer service orientation
BS degree in Healthcare Administration, Business or relevant field
Recruiting Medical Office Manager tips
Understanding the personality and unique traits associated with great medical office managers can help you attract the best. Your office manager in a medical space is uniquely motivated by intrinsic motivators to help, support and nurture. They rarely are motivated by compensation alone. Take the time to embrace the impact and benefit to the health, safety and impact to your patients. Celebrate what success might look like.
Once you job description for your Medical Office Manager is written, you can post your job to any of these free job posting sites with one click through VIVAHR.
Sample of Medical Office Manager job titles
Medical Office Manager
Medical Office Manager (5+ Years’ Experience)
Medical Office Manager (Part-Time)
Office Manager (Medical)
Practice Office Manager
Healthcare Office Manager
Business Manager for Medical Clinic
Medical Office Manager Interview Questions
Setting up your interview questions can help you build an effective job description. This will help keep you hiring process in alignment. Having the right questions prepared, will keep you prepared to interview great applicants quickly after they apply. Many times, the best applicants will land their new job quickly. Time is of the essence.
Office Manager Situational Questions
What experience have you had previously supporting a medical office?
Share a time when you’ve been required to control and build your own schedule and responsibilities.
What goals do you set for yourself and how did you measure success?
Explain a time when you have dealt with a medical crisis and how it was resolved.
When is a time a patient has been unwilling to listen and you’ve been able to control the situation.
Describe a time when you have found conflict with medical team staff you’ve worked with. How was it addressed?
What is the most challenging part of being a medical office manager?
How can you promote the core values of an organization through your responsibilities?
What administrative process didn’t work well at your previous job?
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