June 29, 2023
Whether you’re searching for an efficient way to find and recruit new team members or seeking comprehensive and helpful business resources, we got what you need! Primarily, let’s take a look at this FREE Employee Relations Specialist Job Description Template, an article that will help you learn about the essential skills, requirements, and responsibilities of this role.
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Employee Relations Specialists are HR professionals who perform a variety of duties to establish and promote employees’ welfare, resolve human resources issues, and hire and onboard new personnel.
They provide counseling and support to employees to resolve their work-related problems and concerns, gather and analyze their data, perform background checks, and track and evaluate employees’ performance.
They also participate in interviewing, onboarding, and recruiting new hires, organize and schedule training sessions, explain the company’s compensation and benefits programs, and create and update medical, retirement, and other types of personnel files and records.
|Skill||Why it's important|
|Technical Knowledge||Employee Relations Specialists must have in-depth knowledge and understanding of employment laws, regulations, and company policies. This knowledge helps them ensure compliance with industry laws and standards, provide guidance, and mitigate legal risks. This also helps them avoid legal issues and maintain a fair working environment.|
|Communication||Communication skills are crucial for Employee Relations Specialists because they help them build and foster positive relationships with employees, provide accurate explanations of policies and benefits, and actively listen to employees’ concerns and problems. Communication also helps them establish trust with employees and other departments.|
|Problem-Solving||Problem-solving abilities are highly important for Employee Relations Specialists because they encounter various issues and challenges in this role. Problem-solving helps them identify and provide quick solutions to compliance, legal, and work-related problems, analyze situations that led to those problems, and implement strategies to avoid them in the future.|
|Emotional Intelligence||Since Employee Relations Specialists work with employees daily, they must have well-developed emotional intelligence. This skill helps them sympathize with employees and understand their work and personal issues and concerns. In the long run, emotional intelligence helps them handle sensitive matters and provide support.|
|Analytical||In the end, strong analytical skills are also necessary for Employee Relations Specialists. Analytical mind helps them properly gather, assess, and analyze employee information when performing background checks or performance evaluations. Analytical skills help them ensure they handle accurate information and create professional recruitment reports.|
We are hiring an Employment Relations Specialist for our HR department. In this role, your main job will be to foster trusty and positive relationships with employees and provide them counseling and support regarding their work-related issues and concerns. You will explain the company’s compensation and benefits packages, such as medical, insurance, and retirement, organize and monitor training sessions for new hires, and participate in the interviewing, recruiting, and onboarding processes.
Additionally, you will gather and analyze employee information, maintain accurate employee databases, perform background checks, and evaluate their performance. You will also arrange employees’ physical examinations, design and implement orientation programs, and ensure compliance of the company’s processes with industry laws and regulations.
As an ideal candidate for us, you should have strong technical knowledge, along with exceptional communication, emotional intelligence, analytical, and problem-solving skills.
Once you gather up all the received applications, you can use these sample interview questions for Employee Relations Specialist with Scorecard.
A common educational requirement for Employee Relations Specialists is a Bachelor’s degree in human resources, psychology, sociology, labor relations, or a related field.
Some employers prefer candidates with a Master’s degree in some of these fields since it provides in-depth and advanced knowledge of HR principles, employment law, and other valuable areas.
Additional credentials can prove candidates’ dedication to professional development and enhance their job prospects.
The Society for Human Resources Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP) certifications.
Both credentials demonstrate advanced knowledge and expertise in HR practices.
Employee Relations Specialists earn between $35,000 and $99,500 per year.
Their median annual salary is $71,061.
Hourly rates range from $18 to $48.
The median hourly rate is $34.
Employee Relations Specialists foster trusty and positive relationships with employees, identify and resolve their work-related issues, and present and explain the company’s benefits and compensation programs.
They also participate in interviewing and recruiting new hires, organize training sessions, evaluate employee performance, and perform background checks.
Employee Relations Specialists must have strong technical knowledge, as well as outstanding communication, analytical, emotional intelligence, and problem-solving skills.
Employee Relations Specialists mostly work with members of the HR department and external stakeholders.
Employee Relations Specialists typically report to an HR Manager, Director of HR, or Chief Human Resources Officer.
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