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Credit Controller Job Description Template

Job Description Template

Credit Controller Job Description Template

August 24, 2022

Credit Controller Job Description Template

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What is a Credit Controller?

Credit Controllers are financial professionals who often work in corporations, banks, insurance companies, credit agencies, etc.

They are responsible for managing and coordinating the debts of a company.

They also manage new requests for credit, assess credit applications, and determine the applicant’s eligibility.

Credit Controllers oversee all debts owed to the company and ensure payments are timely made.

Also, they process invoices, payments, and incoming funds.

Related Job Titles for Credit Controller

The Top Credit Controller Skills

Skill Why it's important
Communication Credit Controllers must possess excellent communication skills. They must be able to carry out important conversations and interactions with clients. Credit Controllers can also benefit from their communication when it comes to negotiation and collaboration in the workplace.
IT Skills Credit Controllers must be computer literate and skilled with various work-related software and programs. They must be familiar with different systems, data entry processes, payment recordings, creating and maintaining clients’ accounts, etc. The ability to fully understand and use IT knowledge is essential for Credit Controllers.
Numeracy and Math Skills Credit Controllers deal with numbers a lot on a daily basis. They handle clients’ and the company’s finances, payments, and records. Making accurate calculations and estimations is an everyday activity for Credit Controllers. Because of that, having strong and precise numeracy skills is crucial for this position.
Organization Organization is another important skill for Credit Controllers. Well-organized Credit Controllers are able to prioritize their workload and manage their time, schedule, and resources. It is essential for them to come up with their own organizational systems and in that way keep track of their tasks and duties.
Analytical Skills Having an analytical mind is a very useful and practical skill for Credit Controllers. It helps them make informed decisions based on careful evidence and examine multiple parts, files, or records and make a logical conclusion.

Credit Controller Job Description Template (Free)

Our company is looking for an experienced Credit Controller to join us and manage the company’s debts. In this position, you will be responsible for collecting debts from debtors, evaluating and reviewing new credit requests, and approving and declining credit applications based on eligibility. You will also ensure clients submit their payments on time according to terms and conditions and respond to their inquiries and questions.

Your goal as a Credit Controller is to maximize the company’s profit by conducting regular credit control system analysis and implementing changes when they are needed. To be successful as a Credit Controller, you must have the ability to maintain professional relationships with clients, as well as to have excellent and strong communication, negotiation, computer, organization, and analytical skills.

Credit Controller Duties & Responsibilities:

  • Evaluate and review credit requests
  • Manage and collect debts
  • Set up and explain credit terms to clients
  • Negotiate payment plans and set terms and conditions
  • Prepare, maintain, and collect reports, statements, and other documentation
  • Establish and monitor credit control system in collaboration with executive team members
  • Ensure clients submit payments timely
  • Approve or decline credit applications
  • Conduct credit control system analysis and implement changes as needed
  • Report payment issues to the upper management
  • Respond to clients’ inquiries and questions
  • Process and maintain invoices and payments
  • Liaise and collaborate with clients and coworkers

Credit Controller Requirements:

  • A Bachelor’s degree in finance, business, economics, accounting, or a similar field
  • Prior working experience as a Credit Controller or a related role
  • Proficiency with accounting and office software
  • Strong understanding of loans, payments, taxes, interest rates, and other complexities
  • Strong technology and computer skills
  • Excellent communication and negotiation skills
  • Strong analytical mind
  • Organization

Accounting Specialist Interview Questrions

Sample Interview Questions for a Credit Controller

Once you gather up all the received applications, you can use these sample interview questions for Credit Controller. The following questions will assist you in determining who the most qualified individual is for the position.

  1. Tell us your three traits and three weaknesses.
  2. Could you tell us more about your education?
  3. What can make you upset?
Human Resources
  1. How experienced are you when it comes to being a Credit Controller?
  2. How have you heard about our company?
  3. How long did you work at your last job?
  1. How would you handle a client who refuses to make a payment?
  2. Do you consider yourself a team player?
  3. How do you react in stressful situations?
Technical Skills and Knowledge
  1. In what situations do your negotiation skills stand out?
  2. Do you have any ideas on how to improve our current credit control system, based on the information you have so far?
  3. How skilled are you with accounting and basic office software and programs?

What are the Educational Requirements for a Credit Controller?

Credit Controllers typically have to obtain at least a Bachelor’s degree in accounting, finance, mathematics, economics, or a related field.

Some companies and employers also require further certification, such as Certified Public Accountant (CPA), Certified Financial Analyst (CFA), Certified Management Accountant (CMA), etc.

In order to become Credit Controllers, candidates usually must have at least 2 years of working experience in finance or accounting.

How Much to Pay a Position when Hiring Credit Controller

Credit Controllers typically earn between $25,000 and $128,000 per year.

Their median annual salary is around $55,739.

Hourly pays range from $13 to $62.

The median hourly pay for Credit Controllers is $27.

Percentile 10% 25% 50%
75% 90%
Hourly Wage $13 $17 $27 $29 $62
Annual Wage $25,000 $34,500 $55,739 $59,500 $128,000

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Frequently Asked Questions about Credit Controller


Who do Credit Controllers report to?

If Credit Controllers work in financial institutions, they usually report to the Firm Manager or Bank Manager.

However, if they work in big companies or corporations, they report to the Financial Controller.

What qualifications are needed to become a Credit Controller?

In terms of degrees, Credit Controllers typically have a Bachelor’s degree in accounting, finance, economics, mathematics, or a similar field.

They may also obtain further professional certifications in finance or accounting.

How much do Credit Controllers earn annually?

Credit Controllers typically earn between $25,000 and $128,000 per year.

What are the crucial skills for Credit Controllers?

Successful Credit Controllers must have excellent communication, negotiation, analytical, problem-solving, technology, and organizational skills.

Similar Job Descriptions as Credit Controller

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