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Duty Manager Job Description Template

Job Description Template

Duty Manager Job Description Template

June 30, 2023

Duty Manager Job Description Template

Are you currently searching for suitable resources that can help you conduct an easy and speedy hiring process? You’ve come to the place where you will receive support and assistance in finding and recruiting new team members! First, let’s take a look at this FREE Duty Manager Job Description Template.

We created and optimized this comprehensive career guide for your hiring needs.

It includes all the necessary information about this role, including skills, responsibilities, requirements, education, and much more!

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Our modern applicant tracking system allows you to customize job descriptions according to your standards and demands, distribute job ads to 50+ job posting sites nationwide, keep track of your business data and metrics, and much more!

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What is a Duty Manager?

Duty Managers provide leadership and support to team members within the assigned department.

They monitor and supervise all operations and activities, including staffing, scheduling, training, and performance evaluation.

They delegate specific tasks and duties to team members, review and ensure compliance with the company’s standards and policies, and lead team meetings to discuss requirements and expectations.

Their job also involves managing budgets, tracking expenses, allocating funds, and reviewing monthly and yearly performance reports.

Related Job Titles for Duty Manager

The Top Duty Manager Skills

Skill Why it's important
Leadership Duty Managers need effective leadership skills because they collaborate with other managers, executives, and team members. Leadership helps them delegate tasks, foster a productive working environment, and provide guidance and support to team members. Duty Managers also must be able to motivate and encourage team members to achieve common goals.
Communication It’s crucial for Duty Managers to have strong communication skills to be able to interact with clients, staff members, and other parties. Communication helps them clearly articulate ideas, requirements, and expectations, provide instructions and training, and address issues and concerns. Successful communication ensures smooth coordination and overall team satisfaction.
Problem-Solving Having problem-solving abilities means that Duty Managers are able to identify, assess, and resolve various issues and concerns quickly and effectively. They need to think creatively to provide beneficial solutions, evaluate problematic situations, and make informed decisions. Also, problem-solving helps them minimize disruptions and maintain a positive working environment.
Financial Management Duty Managers must have solid financial knowledge and the ability to handle financial operations. This knowledge involves budgeting, cost control, tracking expenses, and inventory management. Financial management also helps them track revenue and identify areas for improvement to contribute to the company’s profitability.
Organization Organizational skills are valuable for Duty Managers because they need to keep track of multiple tasks, delegate assignments to team members, and prioritize responsibilities. Good organization helps them manage resources, coordinate schedules, and ensure all operations run smoothly. They should also manage deadlines and optimize efficiency.

Duty Manager Job Description Template (Free)

We are seeking a Duty Manager for our team. As a Duty Manager, you will be responsible for managing daily operations and activities within your department and leading, training, and motivating members of your team. You will collaborate with other managers to evaluate and improve the company’s processes and policies, delegate specific tasks and duties to team members, schedule shifts, approve paid time off, and organize and lead team meetings.

In addition, you will create and manage budgets, track expenses, allocate funds, analyze monthly and annual performance reports, and evaluate the performance of your team members. In the end, you will also participate in the development and implementation of marketing strategies.

To be a suitable fit for our team, you should have outstanding leadership, communication, problem-solving, financial management, and organizational skills.

Duty Manager Duties & Responsibilities:

  • Oversee and manage daily operations and activities within a given department
  • Work with other managers to evaluate and improve the company’s processes and policies
  • Delegate specific tasks and duties to team members
  • Schedule and lead team meetings to discuss requirements and expectations
  • Manage and schedule shifts, approve paid time off, and ensure sufficient cover at all times
  • Create and manage budgets, track expenses, and allocate funds
  • Monitor security procedures and implement emergency protocols
  • Provide guidance, evaluate employee performance, and resolve issues and complaints
  • Review and analyze monthly and annual performance reports
  • Ensure consistency and compliance with standards, policies, and procedures
  • Schedule and coordinate repairs and maintenance work
  • Participate in the establishment and implementation of marketing strategies

Duty Manager Requirements:

  • Bachelor’s degree in business administration, finance, hospitality management, or a related field
  • Previous working experience as a Duty Manager or in another leadership-oriented role
  • Experience with budget management and basic bookkeeping skills
  • The ability to create and manage schedules and delegate tasks
  • Solid understanding of general corporate processes and procedures
  • Exceptional leadership and motivation skills
  • Excellent verbal and written communication
  • Effective problem-solving
  • Organization and time management

Accounting Specialist Interview Questrions

Sample Interview Questions for a Duty Manager

Once you gather up all the received applications, you can use these sample interview questions for Duty Manager.

Personal
  1. What are the three words that would describe your character the best?
  2. What do your friends criticize you the most for?
  3. Did you play any sport when you were younger?
Human Resources
  1. How did you decide to go down this career path?
  2. What can you tell us about your previous roles similar to this one?
  3. What skills would make you a suitable Duty Manager for this company?
Management
  1. Could you tell us about your experience managing and motivating team members?
  2. How do you ensure your team members are following all operational procedures and standards?
  3. How do you handle and resolve misunderstandings and conflicts within your department?
Technical Skills and Knowledge
  1. What is your experience with utilizing data analysis tools to track and monitor key performance indicators?
  2. What steps and strategies do you employ to evaluate the performance of your team members?
  3. What is your experience with budget management and allocating resources?

What are the Educational Requirements for a Duty Manager?

Educational requirements for Duty Managers may vary depending on the industry.

For example, some roles in sectors such as healthcare, retail, or hospitality require specialized training or a Bachelor’s degree in hospitality management, business administration, or a similar field.

Most employers would value candidates who have previous experience in similar roles and skills such as leadership, communication, and problem-solving.

How Much to Pay a Duty Manager when Hiring

Duty Managers earn between $20,000 and $100,000 per year.

Their median annual salary is $52,470.

Hourly rates range from $9 to $39

The median hourly rate is $25.

Percentile 10% 25% 50%
(Median)		 75% 90%
Hourly Wage $9 $17 $25 $31 $39
Annual Wage $17,280 $35,500 $52,470 $65,000 $80,500

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Frequently Asked Questions about Duty Manager

 

What is the role of a Duty Manager?

Duty Managers are responsible for managing and supervising operations and activities within a specific department of a company.

They delegate tasks, schedule shifts, manage budgets, handle complaints and issues, and ensure the smooth execution of all activities.

In what industries can Duty Managers work?

Duty Managers can work in various industries, such as hospitality, retail, healthcare, finance, transportation, etc.

What are the key skills for a successful Duty Manager?

Duty Managers must have exceptional leadership, communication, problem-solving, financial management, and organizational skills.

How much do Duty Managers earn annually?

Duty Managers typically earn between $17,280 and $80,500 per year.

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