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Pharmacy Assistant Job Description Template

Job Description Template

Pharmacy Assistant Description Template

July 22, 2021

Free Pharmacy Assistant Job Description

Hiring is a time-consuming process. This Free Pharmacy Assistant Job Description Template will help you write a job ad that will attract competent candidates.

You can change our description to your needs. Don’t forget to provide your business details. That way, you have better chances of attracting potential employees.

Our job description template was created with job sites in mind so that you can use it right away with our VIVAHR software.

Our ATS will guide you in customizing this template and posting it to 50+ job sites, as well as managing applications.

Ready? Let’s go! 🚀

What is a Pharmacy Assistant?

The pharmacy assistant is a vital member of the team that provides patient care.

As they are often one of the first people with whom patients will interact, they need to deliver an outstanding customer experience.

This means being responsive, polite, and friendly while also projecting confidence in their skills and knowledge when answering questions about prescriptions or medications.

A pharmacy assistant may work on a team led by the pharmacist, provide medication counseling to individuals with chronic illnesses such as high blood pressure or diabetes, and maintain the cleanliness of the store.

They also often fill prescriptions if there are no pharmacists available during their shift.

They need to be knowledgeable about medications, but they cannot dispense medication or provide medical advice.

Related Job Titles for Pharmacy Assistant

The Top Pharmacy Assistant Skills

Skill Why it's important
Communication Skills

Good communication skills allow you to properly engage with customers and make them feel like they are in good hands. This skill helps you understand customers' concerns and resolve their issues.

Math Skills

Because the pharmacy assistant works behind the register, they need to have basic math skills. They are also in charge of inventory and updating databases, so this is a good skill for them to have.

Pharmaceutical Knowledge

You should have a good knowledge of pharmaceutical knowledge in care when a customer asks you for a recommendation or help. This can also help you better communicate with your co-workers, such as a pharmacist or pharmacy technician.


Having attention to detail and good accuracy is an excellent skill to have when you are a pharmacy assistant. You will be asked to review prescriptions, get rid of expired medication, and complete sales transactions regularly.

Being Discrete

Some customers might not want everyone present in the store to know what their condition is. It is your job to be discreet and understand that some information is confidential.

Pharmacy Assistant Job Description Template (Free)

We are searching for a Pharmacy Assistant to join our team. This position requires you to interact with customers, complete sales transactions, and maintain stocks and update our inventory. You will also be in close communication with our pharmacist and pharmacy technician, helping them prepare prescriptions and assisting them with different tasks.

Our ideal candidate is someone with good pharmaceutical knowledge and excellent customer service skills. To apply for this position, you must have a high school diploma or GED and complete our training program.

Pharmacy Assistant Duties & Responsibilities:

  • Check inventory, restock medication and other items
  • Discard expired medication
  • Keep track of inventory levels and patient files
  • Operate cash register
  • Take prescriptions from customers to pharmacists and pharmacy technicians
  • Help customers identify what they need
  • Package and label medication for shipments
  • Get prescriptions ready for pickup
  • Answer the phone during working hours
  • Provide needed assistance to pharmacist and pharmacy technician

Pharmacy Assistant Requirements:

  • Excellent written and oral communication
  • Excellent understanding of pharmaceutical terminology
  • High level of organizational and planning skills
  • Attention to detail and accuracy when helping a client
  • Proficiency in monitoring and updating spreadsheets and databases
  • High school diploma or GED

Accounting Specialist Interview Questrions

Sample Interview Questions for a Pharmacy Assistant

Once you gather all the received applications, you can use these sample interview questions for a Pharmacy Assistant.

  1. Why are you interested in this position?
  2. Have you ever gone the extra mile in a workplace for a client?
  3. Where do you see yourself in five years?
Human Resources
  1. How would you handle a demanding customer?
  2. What would you do if another employee was not following the store’s policies and regulations?
  3. What is good teamwork for you?
  1. How do you perform organizational tasks such as inventory and shipments?
  2. What would you do if you disagreed with our pharmacists regarding a prescription or recommendation?
Technical Skills and Knowledge
  1. How familiar are you with pharmaceutical terminology?
  2. Have you previously worked as a cash register?
  3. Do you have any previous customer service experience?

What are the Educational Requirements for a Pharmacy Assistant?


High School Diploma or Equivalent 

Typically, a high school diploma or GED is required to become a pharmacy assistant. This educational background provides essential foundational knowledge and skills needed for the role.

On-the-Job Training

Many pharmacy assistant positions offer on-the-job training to acquaint new hires with the specific duties and responsibilities of the role. This training may include instruction on pharmacy regulations, medication dispensing procedures, and customer service skills.

Certification or Licensure

While not always mandatory, some employers may prefer or require pharmacy assistants to obtain certification or licensure. This could include becoming a Certified Pharmacy Technician (CPhT) or obtaining state licensure, depending on local regulations. Certification demonstrates competency in pharmacy practices and can enhance job prospects.

How Much to Pay a Pharmacy Assistant when Hiring

According to ZipRecruiter, the average salary for a pharmacy assistant is $39,804.

However, this can vary depending on the place of employment.

The hourly wage for this position can be between $14 and $24.

Percentile 10% 25% 50%
75% 90%
Hourly Wage $14 $17 $19 $21 $24
Annual Wage $26,880 $34,500 $39,804 $44,000 $49,500

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Frequently Asked Questions about Pharmacy Assistant


What are the primary responsibilities of a pharmacy assistant?

Pharmacy assistants typically assist pharmacists in various tasks such as preparing medications, managing inventory, processing prescriptions, and providing customer service to patients.

What qualifications are required to work as a pharmacy assistant?

Generally, a high school diploma or equivalent is required.

Some employers may prefer candidates with previous experience in a healthcare or retail setting, and certification as a pharmacy technician can be advantageous.

What skills are essential for success in this role?

Important skills for pharmacy assistants include attention to detail, strong organizational abilities, effective communication skills, proficiency in basic math, and the ability to work efficiently in a fast-paced environment.

What opportunities are available for career advancement as a pharmacy assistant?

Pharmacy assistants may have opportunities to advance their careers by pursuing further education and training to become certified pharmacy technicians or even pharmacists.

Additionally, they can gain experience and skills that may qualify them for roles in pharmacy management or related healthcare administration positions.

Similar Job Descriptions as Pharmacy Assistant

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