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What is a Veterinary Receptionist?
Veterinary Receptionists work at the front desk of veterinary clinics and hospitals.
They greet, welcome, and check-in customers and their pets, and notify the technician about their arrival.
They also prepare, maintain, update, and file patients’ charts and records, issue invoices for services, and process credit card and cash payments.
Veterinary Receptionists perform other administrative tasks, such as answering phone calls, and emails, and scheduling appointments, consultations, and surgical procedures.
They prescribe medications and explain their use if needed, monitor the availability of items for sale, and assist with the purchase of pet supplies such as food, supplements, and grooming equipment.
In the end, they ensure that customers and their pets feel comfortable.
They clean the waiting room and the front desk area and make sure that they are safe and organized.
