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Pharmacy Technician Job Description Template

Job Description Template

Pharmacy Technician Description Template

October 20, 2021

Pharmacy Technician Job Description Template

Looking for a job description for a Pharmacy Technician? To help you with the process, we’ve created a Free Pharmacy Technician Job Description Template that includes all the necessary parts for your applicant search.

Check out our VIVAHR software to send the template to many job boards and get results immediately.

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What is a Pharmacy Technician?

A Pharmacy Technician is a skilled professional who supports pharmacists in the preparation, dispensing, and management of medications. From an employer’s perspective, this role is critical to ensuring the smooth operation of a pharmacy, whether in a retail, hospital, or clinical setting. Pharmacy Technicians handle tasks such as filling prescriptions, managing inventory, and interacting with patients to provide information about medications, all under the supervision of a licensed pharmacist.

They play a vital role in maintaining compliance with regulatory standards, ensuring accuracy in medication dispensing, and delivering excellent customer service. Employers seek Pharmacy Technicians who are detail-oriented, reliable, and capable of working in fast-paced environments, as their work directly impacts patient safety and satisfaction.

Related Job Titles for Pharmacy Technician

The Top Pharmacy Technician Skills

Skill Why it's important
Attention to Details

Pharmacy Technicians must accurately measure, label, and dispense medications while adhering to strict guidelines. Employers rely on this skill to ensure patient safety and regulatory compliance, as even small errors can have serious consequences.

Communication Skills

Strong verbal and written communication is essential for interacting with pharmacists, patients, and healthcare providers. Employers value this skill because it fosters clarity, improves patient understanding, and ensures smooth coordination within the pharmacy team.

Organizational Skills

Pharmacy Technicians handle multiple responsibilities, including managing inventory, preparing prescriptions, and maintaining records. Employers need individuals who can prioritize tasks efficiently to keep the pharmacy running smoothly and meet patient needs promptly.

Technical Proficiency

Familiarity with pharmacy management software, automated dispensing systems, and other tools is crucial for accurate prescription processing. Employers benefit from technicians who can quickly adapt to technology, enhancing productivity and reducing errors.

Customer Service Skills

Pharmacy Technicians often serve as the first point of contact for patients. Employers seek candidates with a friendly and empathetic demeanor to provide excellent service, address patient concerns, and build trust in the pharmacy's care and expertise.

Pharmacy Technician Job Description Template (Free)

Are you ready to make a meaningful impact in people’s lives? As a Pharmacy Technician, you’ll play a vital role in ensuring patients receive the medications they need with precision and care. In this dynamic position, you’ll work alongside pharmacists and healthcare professionals to dispense medications, provide essential customer service, and maintain the integrity of the pharmacy operation.

This role isn’t just about pills and prescriptions, it’s about being a reliable ally for patients navigating their healthcare journey. If you thrive in a fast-paced environment where attention to detail is paramount, and if you’re dedicated to upholding the highest standards of patient safety and satisfaction, then we invite you to join our team. As a Pharmacy Technician, you’ll be at the heart of healthcare delivery, making a difference one prescription at a time.

Pharmacy Technician Duties & Responsibilities:

  • Assist pharmacists in preparing, dispensing, and distributing medications to patients.
  • Accurately measure, label, and package prescriptions according to regulations and guidelines.
  • Manage pharmacy inventory, including ordering, stocking, and tracking medications and supplies.
  • Operate pharmacy software to input prescription data and process transactions.
  • Communicate with patients to provide information on medication use, dosage, and potential side effects.
  • Collaborate with healthcare providers to verify prescriptions and resolve medication discrepancies.
  • Maintain accurate and up-to-date patient records, ensuring compliance with legal and regulatory requirements.
  • Handle insurance claims and assist patients with billing and payment inquiries.
  • Ensure a clean, organized, and secure pharmacy environment.
  • Stay updated on pharmacy regulations, industry standards, and new medications.

Pharmacy Technician Requirements:

  • High school diploma or equivalent; certification as a Pharmacy Technician (CPhT) is preferred.
  • Proven experience as a Pharmacy Technician or in a similar role.
  • Knowledge of pharmacy laws, medical terminology, and medication handling procedures.
  • Proficiency in using pharmacy management software and related tools.
  • Strong organizational and multitasking skills.
  • Excellent attention to detail and accuracy in medication preparation.
  • Effective communication and interpersonal skills for interacting with patients and healthcare professionals.
  • Ability to work in a fast-paced environment and handle high-pressure situations.
  • Familiarity with insurance claim processes and billing systems.
  • Commitment to maintaining patient confidentiality and adhering to ethical standards.

Accounting Specialist Interview Questrions

Sample Interview Questions for a Pharmacy Technician

The best way to find an ideal candidate for a job is to ask them questions that will allow you to gauge their ability and determine whether they are looking for a position that will push them in the right direction.

In addition, an interview gives employers the chance to establish whether the candidate has the skills needed for the position, use these sample interview questions for a Pharmacy Technician.

Personal
  1. What inspired you to pursue a career as a Pharmacy Technician?
  2. How do you handle stress or high-pressure situations?
  3. Can you describe a time when you went above and beyond for a patient?
Human Resources
  1. How do you ensure compliance with workplace policies and procedures?
  2. Describe how you approach teamwork and collaboration with colleagues.
  3. What steps do you take to maintain confidentiality and professionalism at work?
Management
  1. How would you prioritize tasks during a busy shift?
  2. Describe your approach to handling conflicts between team members.
  3. What strategies do you use to ensure the pharmacy runs efficiently and effectively?
Technical Skills and Knowledge
  1. How do you ensure the accuracy of prescriptions you process?
  2. Can you explain your familiarity with pharmacy management software?
  3. How do you handle inventory management and prevent medication shortages?

What are the Educational Requirements for a Pharmacy Technician?

Employer hiring a Pharmacy Technician, they typically require candidates to have at least a high school diploma or equivalent as a basic educational foundation. Additionally, completion of a formal Pharmacy Technician training program or certification from an accredited institution is highly preferred, as it demonstrates both knowledge and commitment to the profession.

Depending on the state or region, candidates may also need to be licensed or registered, and employers often look for those who have passed a recognized certification exam, such as the PTCB (Pharmacy Technician Certification Board) or ExCPT (Exam for the Certification of Pharmacy Technicians). While prior experience is a plus, we value candidates who possess strong foundational knowledge in pharmacology, medical terminology, and pharmacy law, which these educational pathways provide.

How Much to Pay a Pharmacy Technician when Hiring

Pharmacy Technicians often earn between $30,500 to $48,000 per year and $15 to $23 per hour.

The median annual salary of a Pharmacy Technician is $40,074.

The median hourly pay for this position is around $19.

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $15 $17 $19 $20 $23
Annual Wage $30,500 $35,000 $40,074 $42,500 $48,000

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Frequently Asked Questions about Pharmacy Technician

 

What key qualities should employers look for in a Pharmacy Technician?

Employers should prioritize candidates who are detail-oriented, reliable, and possess excellent communication skills. A strong ability to work under pressure, maintain accuracy in dispensing medications, and adhere to strict confidentiality standards is essential. Familiarity with pharmacy software and a solid understanding of pharmacology and drug interactions are also crucial qualities.

How can employers verify a Pharmacy Technician’s credentials and certifications?

Employers can verify certifications through the issuing organizations, such as the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Additionally, employers can check state licensing boards or registries, where applicable, to confirm the candidate meets legal requirements to practice in their location.

What are the typical responsibilities of a Pharmacy Technician in a workplace setting?

A Pharmacy Technician is responsible for assisting pharmacists in preparing and dispensing medications, managing inventory, maintaining patient records, and ensuring compliance with pharmacy regulations. They may also provide customer service, answer patient inquiries about prescriptions, and handle billing or insurance-related tasks.

What training or ongoing development should employers provide for Pharmacy Technicians?

Employers should provide training in using specific pharmacy management software and ensure that technicians are well-versed in company policies and procedures. Ongoing education about new medications, regulations, and best practices in patient care is essential to keep skills up to date. Regular workshops or access to continuing education credits can also help technicians maintain their certifications and improve their overall performance.

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