If you’re looking for a new PBX Operator to hire, we can help you discover and recruit the best candidate for this role. Check out this Free PBX Operator Job Description Template and read about these professionals’ crucial skills, duties, and requirements.
The information in this article will help you distinguish individuals who can contribute to the success of your business.
This job description is completely customizable, meaning you can tailor it according to your specific business demands, standards, and criteria.
In other words, you can adjust, modify, or add any detail or information to create a relatable and more engaging job ad to attract suitable individuals.
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What is a PBX Operator?
The main responsibilities of PBX Operators include answering and forwarding incoming calls to appropriate individuals within the company, transferring internal calls between departments and staff members, and recording and relaying messages from callers.
PBX Operators create, update, and distribute call directories to all departments and individuals, keep accurate records of incoming and outgoing calls, answer basic questions to callers, and arrange and confirm scheduled and conference calls.
They may also be responsible for performing administrative duties, such as copying, scanning, and faxing, reporting any issues to the upper management, and performing routine maintenance of PBX equipment.
