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Oral Surgery Scheduler Job Description Template

Job Description Template

Oral Surgery Scheduler Description Template

October 13, 2021

Oral Surgery Scheduler Job Description Template

Sometimes companies struggle when writing their job descriptions. It would be simpler to place our Free Oral Surgery Scheduler Job Description Template on job advertising sites. It outlines all the tasks and obligations, as well as the abilities, that an Oral Surgery Scheduler must possess.

You may track candidates using VIVAHR software and integrate it with this Oral Surgery Scheduler Job Description to your preference.

Our software can assist you in attracting top talent and streamlining the hiring process.

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What is an Oral Surgery Scheduler?

An Oral Surgery Scheduler is a vital administrative professional responsible for coordinating and managing the scheduling of surgeries and appointments for oral surgery patients. From an employer’s perspective, this role is crucial for ensuring the smooth operation of the oral surgery department. The scheduler serves as the primary liaison between patients, surgeons, and other staff, ensuring that appointments are efficiently arranged to optimize the use of clinical resources and maintain patient satisfaction.

They must manage complex schedules, verify insurance details, and provide patients with pre- and post-surgery instructions, all while delivering excellent customer service. Employers value this role for its impact on workflow efficiency, patient experience, and the overall productivity of the surgical practice.

Related Job Titles for Oral Surgery Scheduler

The Top Oral Surgery Scheduler Skills

Skill Why it's important
Organizational and Time-Management Skills

Oral Surgery Schedulers must effectively manage multiple schedules, coordinate with surgeons, and allocate resources efficiently. This skill ensures that appointments and surgeries run smoothly, minimizing delays and optimizing the practice's workflow, which is critical to maintaining operational efficiency.

Communication Skills

Schedulers interact with patients, surgeons, and other staff, providing information, confirming appointments, and addressing concerns. Strong communication skills ensure clarity, reduce misunderstandings, and enhance patient satisfaction, which reflects positively on the practice.

Attention to Details

Verifying insurance, documenting patient information accurately, and scheduling surgeries without conflicts require meticulous attention to detail. Employers value this skill because errors in scheduling or documentation can lead to significant disruptions, financial issues, and patient dissatisfaction.

Problem-Solving and Adaptability

Scheduling conflicts, last-minute cancellations, or emergencies are common in surgical practices. A skilled scheduler who can quickly adapt and find solutions ensures minimal disruption to the schedule, helping maintain patient care standards and operational flow.

Proficiency in Scheduling Software and Administrative Tools

Familiarity with scheduling systems, electronic health records (EHR), and other office tools is essential for efficiently managing schedules and maintaining records. Employers prioritize this skill as it directly impacts the accuracy and speed of administrative tasks, contributing to the overall productivity of the team.

Oral Surgery Scheduler Job Description Template (Free)

We’re looking for a multitasking Oral Surgery Scheduler that is both knowledgeable and meticulous. Oral Surgery Scheduler will serve as a link between physicians and patients, organizing appointments and timetables. Consider the demands of the person scheduling the appointment to estimate how long it will take, and then pick a time that is convenient for both the patient and the medical expert.

You should be polite and competent to handle several calls. You can decide whether a patient’s requirements are urgent whether an immediate slot should be found or whether the patient can come in on the current schedule. One of your daily duties will be handling cancellations, such as when a doctor wants to reschedule an entire day’s worth of appointments.

Oral Surgery Scheduler Duties & Responsibilities:

  • Schedule patient appointments for consultations, surgeries, and follow-up visits, ensuring optimal use of the provider’s time.
  • Verify and update patient information, insurance details, and medical records in the scheduling system.
  • Coordinate surgery dates with patients, surgeons, and operating rooms, ensuring all necessary preoperative requirements are met.
  • Provide patients with detailed instructions for pre- and post-operative care, including necessary preparations and recovery guidelines.
  • Communicate effectively with patients regarding appointment changes, cancellations, or rescheduling requests.
  • Work closely with the clinical team to manage the provider’s schedule and accommodate urgent cases as needed.
  • Confirm patient appointments and maintain accurate records of all scheduling activities.
  • Address patient inquiries related to scheduling, insurance verification, and procedure timelines.
  • Collaborate with insurance coordinators to confirm pre-authorizations and provide accurate cost estimates.
  • Maintain confidentiality of patient information in compliance with HIPAA regulations.
  • Ensure seamless coordination between referring offices, dental practices, and the oral surgery team.
  • Assist with administrative tasks such as filing, faxing, and documentation to support office operations.
  • Monitor and manage the surgery calendar to avoid overbooking or scheduling conflicts.
  • Provide excellent customer service to create a positive patient experience.

Oral Surgery Scheduler Requirements:

  • High school diploma or equivalent; additional education or certifications in healthcare administration are a plus.
  • Previous experience in medical or dental scheduling, preferably in an oral surgery or specialty practice.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent communication and interpersonal skills to interact professionally with patients, providers, and team members.
  • Proficiency in using scheduling software and electronic medical records (EMR) systems.
  • Familiarity with dental and medical terminology, procedures, and insurance processes.
  • Detail-oriented with a commitment to maintaining accurate patient and scheduling records.
  • Ability to handle sensitive patient information with discretion and maintain HIPAA compliance.
  • Problem-solving skills to address scheduling conflicts or patient concerns efficiently.
  • Flexibility to adapt to a fast-paced environment and handle high call volumes.
  • Customer service experience with a patient-focused approach.
  • Bilingual abilities (preferred but not required) to assist a diverse patient population.

Accounting Specialist Interview Questrions

Sample Interview Questions for an Oral Surgery Scheduler

After you gather all the applications you have received, try using some of the recommended interview questions for an Oral Surgery Scheduler, as they can help you with your recruitment process.

Personal
  1. What motivates you to work in the healthcare or dental field?
  2. Can you describe your approach to managing stress in a busy work environment?
  3. How do you ensure a positive experience for patients during interactions?
Human Resources
  1. How do you handle conflicts with colleagues or patients in the workplace?
  2. Can you share an example of a time you maintained confidentiality in a sensitive situation?
  3. How do you prioritize diversity and inclusivity in patient or team interactions?
Management
  1. How do you prioritize tasks when managing a high volume of appointments?
  2. Describe a situation where you had to coordinate with multiple departments to resolve an issue.
  3. How do you ensure accuracy and timeliness when managing complex schedules?
Technical Skills and Knowledge
  1. What scheduling software or EMR systems are you proficient in using?
  2. How do you verify and document insurance information for patient appointments?
  3. Can you explain your process for managing last-minute scheduling changes or cancellations?

What are the Educational Requirements for an Oral Surgery Scheduler?

Employers typically require candidates for an Oral Surgery Scheduler position to have at least a high school diploma or equivalent as a minimum educational qualification. While not always mandatory, additional certifications or coursework in healthcare administration, medical office management, or related fields are highly desirable.

Proficiency in dental or medical terminology is often preferred, and prior training or experience in using scheduling software and electronic medical records (EMR) systems can set candidates apart. For some employers, a college degree in healthcare administration or a related discipline may be a plus, but it is generally not required for entry-level roles.

How Much to Pay an Oral Surgery Scheduler when Hiring

An Oral Surgery Scheduler has an hourly wage that often goes from $14 to $26.

The average annual salary for an Oral Surgery Scheduler ranges between $31,000 and $56,000.

The median hourly wage is $21, while the median yearly pay for an Oral Surgery Scheduler is $44,663.

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $14 $18 $21 $23 $26
Annual Wage $31,000 $37,500 $44,663 $48,500 $56,000

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Frequently Asked Questions about Oral Surgery Scheduler

 

What is the primary role of an Oral Surgery Scheduler?

The primary role of an Oral Surgery Scheduler is to manage and coordinate patient appointments for consultations, surgeries, and follow-ups, ensuring efficient use of the provider’s time and resources. They also handle related administrative tasks, such as verifying insurance, maintaining accurate records, and communicating pre- and post-operative instructions to patients.

What skills are most important for an Oral Surgery Scheduler?

Key skills include strong organizational and time management abilities, excellent communication and customer service skills, proficiency in scheduling software and EMR systems, and a thorough understanding of medical and dental terminology. The ability to handle sensitive patient information discreetly and maintain HIPAA compliance is also critical.

How does an Oral Surgery Scheduler handle last-minute changes or cancellations?

An Oral Surgery Scheduler must be adaptable and proactive in handling last-minute changes by quickly identifying and prioritizing available time slots, coordinating with patients and providers, and updating schedules in the system. They must communicate changes effectively to all involved parties to minimize disruptions.

What qualifications should employers look for in candidates for this role?

Employers should look for candidates with at least a high school diploma, relevant experience in medical or dental scheduling, and familiarity with scheduling software and EMR systems. Additional qualifications, such as certifications in healthcare administration or dental office management, and a strong understanding of insurance verification processes, are highly beneficial.

Similar Job Descriptions as Oral Surgery Scheduler

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