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Hvac Service Technician Job Description Template
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Hvac Service Technician Job Description Template

Job Description Template

HVAC Service Technician Description Template

June 5, 2020

Hvac Service Technician Walking Into Customers Home

Are you looking to hire an HVAC Service Technician to join your company? Then you are in the right place. This HVAC Service Technician Job Description Template includes a list of the most important responsibilities and requirements for this position.

It’s not easy to write a good job description that will draw the attention of the applicants you are looking for; that is why we are here to help.

With our applicant tracking system, you can use this HVAC Service Technician Job Description Template to attract qualified candidates, hire the employees you see fit, and save a lot of time.

You can also customize this template, add anything you want, and post it to job posting sites.

Ready? Let’s go! 🚀

What is an HVAC Service Technician?

An HVAC service technician is a person who installs, maintains, and repairs things that help provide cooling and heating to buildings.

They usually work with air conditioning units, furnaces, humidifiers, filters, boilers, and ventilation systems.

Related Job Titles for HVAC Service Technician

The Top HVAC Service Technician Skills

Skill Why it's important
Technical Proficiency

HVAC Service Technicians must possess a deep understanding of heating, ventilation, air conditioning, and refrigeration systems. This technical proficiency allows them to diagnose issues accurately, perform repairs, and conduct routine maintenance efficiently, ensuring systems operate optimally and safely.
Problem-Solving Skills

HVAC systems can present complex problems that require logical thinking and innovative solutions. Strong problem-solving skills enable technicians to troubleshoot issues effectively, minimize downtime, and prevent recurring problems, which is crucial for maintaining customer satisfaction and reducing repair costs.
Customer Service Skills

HVAC Service Technicians frequently interact with customers, explaining issues and solutions in a clear and friendly manner. Excellent customer service skills help build trust, ensure customer satisfaction, and can lead to repeat business and positive referrals.
Attention to Detail

Precision is critical in HVAC work to ensure installations and repairs are done correctly. Attention to detail helps technicians avoid mistakes that could lead to system failures, safety hazards, or increased energy consumption, ensuring the longevity and efficiency of HVAC systems.
Physical Stamina and Dexterity

The job often requires technicians to work in challenging environments, such as rooftops, attics, or tight spaces, and to handle heavy equipment. Physical stamina and dexterity are essential to perform tasks safely and effectively, reducing the risk of injury and ensuring high-quality work.

HVAC Service Technician Job Description Template (Free)

Are you a skilled HVAC professional looking to join a dynamic and forward-thinking team? We are seeking an experienced HVAC Service Technician who is dedicated to excellence and passionate about providing top-notch service to residential and commercial clients. In this role, you will be responsible for installing, repairing, and maintaining HVAC systems, ensuring comfort and safety for our customers.

As an HVAC Service Technician with us, you’ll have the opportunity to work in a collaborative environment where your expertise is valued, and your growth is encouraged. We offer competitive compensation, comprehensive benefits, and ongoing training to keep you at the forefront of industry advancements. If you are detail-oriented, reliable, and eager to make a difference, we want to hear from you. Join us and elevate your career in the HVAC industry!

HVAC Service Technician Duties & Responsibilities:

  • Inspect clients’ current HVAC systems for effectiveness and safety.
  • Installing, maintaining, and repairing ventilation and air conditioning systems and equipment.
  • Diagnosing HVAC systems with electrical and mechanical defects.
  • Cleaning, adjusting, and repairing systems, and performing warranty services.
  • Maintain a detailed inventory of all HVAC equipment and resources.
  • Participate in all technical training.
  • Ensuring compliance with appliance standards and with the Occupational Health and Safety Act.
  • Complying with service standards, work instructions, and customers’ requirements.
  • Ability to work in confined space.

HVAC Service Technician Requirements:

  • High school diploma, GED, or suitable equivalently.
  • Vocational, training, or apprenticeship of an HVAC program.
  • 1 + year of training in HVAC and willingness for more training in the area of HVAC.
  • Understanding of advanced principles of air conditioning, refrigeration, and heating.
  • Working knowledge of boiler systems.
  • Current HVAC technician license.
  • Valid driver’s license.
  • Reliable and self-motivated.
  • Excellent written, verbal, and interpersonal skills.
  • Ability to work after hours, over weekends, and on public holidays with short or no notice.

Accounting Specialist Interview Questrions

Sample Interview Questions for an HVAC Service Technician

The best way to find an ideal candidate for a job is to ask them questions that will allow you to gauge their ability and determine whether they are looking for a position that will push them in the right direction.

In addition, an interview gives employers the chance to establish whether the candidate has the skills needed for the position, use these sample interview questions for an HVAC Service Technician.

Personal
  1. Can you describe a time when you had to handle a difficult customer? How did you resolve the situation?
  2. What motivates you to work in the HVAC industry, and what do you find most rewarding about this field?
  3. How do you manage stress, especially during peak seasons when there are high service demands?
Human Resources
  1. How do you ensure safety in your work environment, especially when working with potentially hazardous materials or in difficult conditions?
  2. Can you give an example of how you have contributed to a team’s success in a previous job?
  3. What are your expectations for professional development and training in this role?
Management
  1. How do you prioritize your tasks when you have multiple service calls to attend to in one day?
  2. Can you describe a situation where you had to make a critical decision on the job without direct supervision?
  3. How do you handle conflicts or disagreements with coworkers or supervisors?
Technical Skills and Knowledge
  1. Describe a complex HVAC issue you encountered and how you diagnosed and resolved it.
  2. What steps do you take to ensure an HVAC system operates efficiently and safely after installation or repair?
  3. How do you stay updated with the latest advancements and changes in HVAC technology and industry standards?

What are the Educational Requirements for an HVAC Service Technician?

A high school diploma or GED is the minimum requirement to start a HVAC Service Technician occupation.

Many companies hire HVAC Service technicians at the entry level who have earned a certificate from an accredited career training program in HVAC technology.

How Much to Pay an HVAC Service Technician when Hiring

HVAC Service Technicians earn between $33,792 and $85,000 per year.

Their median annual salary is $61,953.

Hourly rates go from $16 to $41.

The median hourly rate is $30.

Percentile 10% 25% 50%
(Median)		 75% 90%
Hourly Wage $16 $24 $30 $34 $41
Annual Wage $33,792 $50,000 $61,953 $70,000 $85,000

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Frequently Asked Questions about HVAC Service Technician

 

What qualifications should an HVAC Service Technician have?

An HVAC Service Technician should have a high school diploma or equivalent, vocational training or an associate degree in HVAC technology, relevant certifications (e.g., EPA 608), and several years of field experience.

How important is it for an HVAC Service Technician to have customer service skills?

Very important. HVAC Service Technicians frequently interact with customers, explaining issues and solutions.

Good customer service skills help build trust and ensure customer satisfaction, leading to repeat business and positive referrals.

What safety protocols should an HVAC Service Technician follow?

An HVAC Service Technician should follow OSHA guidelines, use personal protective equipment (PPE), adhere to the manufacturer’s safety instructions, and be trained in handling refrigerants and other hazardous materials safely.

How can an HVAC Service Technician stay updated with industry changes?

They can stay updated by attending industry conferences, participating in continuing education courses, subscribing to HVAC trade publications, and being active in professional organizations.

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