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What is a Claims Specialist?
Claims Specialists, also known as Claims Examiners or Claims Consultants, work in the insurance industry.
A Claims Specialist processes, reviews, and analyzes claim that people filed against their insurance companies.
Their job is to establish and decide whether they should be paid out or not.
Additionally, Claims Specialists negotiate claims settlements and verify insurance coverage.
They also conduct site and damage inspections to gather more information and make the right decision.
In the end, Claims Specialists are responsible for resolving clients’ inquiries and updating them on claim statuses.
