Sales & Support: +1 (480) 360-6463
Sales & Support: +1 (480) 360-6463
Claims Specialist Interview Questions

Claims Specialist Interview Questions

Thursday, September 8th, 2022

Claims Specialist Interview Questions

The Best Claims Specialist Interview Questions

If you want to hire a Claims Specialist, having well-prepared Claims Specialist Interview Questions is essential for finding a suitable applicant.

What is a Claims Specialist?

A Claims Specialist is someone who reviews and processes insurance claims. They work with insurance companies to ensure that customers receive the compensation they are entitled to for damages or injuries.

A Claims Specialist typically has a Bachelor’s Degree.

They should have prior insurance-related work experience.

Ultimate Interview Questions Cta

What does a Claims Specialist do?

A Claims Specialist is responsible for reviewing insurance claims and determining whether the customer is eligible for compensation.

They work with insurance companies to negotiate settlements and ensure customers receive maximum compensation.

They can effectively communicate with customers and insurance companies to resolve claims.

Claims Specialist Interview Questions

Some good Claims Specialist Interview Questions to ask include:

  • What experience do you have with insurance claims?
  • Have you ever handled a lawsuit?
  • What is your understanding of liability?
  • How would you go about investigating a claim?
  • Can you provide an example of a time you had to dispute a claim?
  • What is your understanding of the insurance policy?
  • What do you think are the essential qualities of a Claims Specialist?
  • Tell me about a time when you dealt with a demanding customer or situation.
  • How would you handle a situation where you received a claim outside of your expertise?
  • Describe how you would go about investigating a claim.

Accounting Specialist Interview Questrions

Why is it important to prepare when interviewing a job applicant?

The Claims Specialist is responsible for handling and processing all insurance claims for the company.

This position is critical to the company’s success, as timely and accurate claims processing can mean profit and loss.

The interviewer should be prepared to ask questions about the applicant’s experience and skills to determine their qualifications.

It is important to prepare when interviewing a Claims Specialist applicant because they will be responsible for resolving insurance claims.

The interviewer should ask questions about the applicant’s experience resolving disputes, handling sensitive information, and working with customers.

Claims Specialist Candidate Scorecard



Educational Background

Does the candidate have the appropriate educational qualifications or training for this position?

Prior Work Experience

Has the candidate acquired the necessary skills or qualifications through past work experiences?


Does the candidate have the technical skills necessary for this position?

Problem Solving Abilities

Has the candidate demonstrated critical problem-solving skills?


Did the candidate demonstrate team building and communication skills?

Would hiring this candidate steer your organization in the right direction?

Directional Fit

Is this a step forward or backward in this candidate's career?

Download Scorecard Template