Your job as an employer is to find and recruit the perfect employee who will satisfy all your needs and requirements. You wonder where and how to start your hiring process? Look no further because this is the place for you! With this customizable, detailed, comprehensive, and FREE Busser Job Description Template you will attract the most suitable candidates for your open position!
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A Busser, or Food Runner, is a restaurant professional who provides assistance to waiters in restaurants or diners. They are responsible for welcoming customers and cleaning, sanitizing, and setting the tables for them. They generally prepare dining areas by decorating tables with candles, flowers, and napkins, placing silverware and condiments, straightening out tablecloths, and polishing the silverware.
Furthermore, Bussers make sure that the silverware is placed correctly and that the glasses are always full. They refill beverages, serve the food if waiters are too busy, remove dirty utensils, and help customers by making food or drink recommendations.
Why it’s important
Customer service is the number one skill for every great Busser. Bussers need to be friendly, attentive, and pleasant and make their guests feel welcomed. The guests’ satisfaction is the main goal for the Busser, and there is no better way to achieve that than by demonstrating amazing customer service skills.
Bussers work with waiters, servers, bartenders, cooks, and other employees. That being said, the team player attitude and the ability to work well with others are major requirements for a Busser. Teamwork and solid communication are necessary elements for success in this job.
Numerous duties that Bussers perform require the ability to work quickly and efficiently. Everything they do, from setting the tables to removing dirty dishes, needs to be done promptly and carefully in order not to disturb the guests, but also in a way that allows the perfect execution of duties and actions.
Attention to Detail
Detail-oriented Bussers are able to notice even the smallest details on the tables or around the dining area. In that way, they are able to immediately refill the glass of water, remove dirty dishes or stained tablecloths. Attention to detail is important while decorating, folding napkins, and correctly setting the tables.
Communication plays a major role in this position for two reasons. Firstly, Bussers constantly communicate with other employees because they all work as a team. On the other hand, Bussers demonstrate their communication abilities when talking to guests, assisting them with choosing their meals, accepting complaints, etc.
We are looking for a diligent and meticulous Busser to join our restaurant staff. Our new Busser will be responsible for assisting waiters with serving the food and drinks and providing the best possible dining experience for the guests. You will be cleaning, sanitizing, and setting tables before new guests arrive, placing silverware and condiments, and decorating dining areas with candles, napkins, flowers, and tablecloths.
In addition, you will also refill beverages, remove dirty utensils, replace stained tablecloths, and refill salt and pepper shakers. We are searching for a Busser who has exceptional customer service and communication skills, who is detail-oriented, efficient, and a team player. At the end of the day, the guests’ satisfaction is all that matters, and if you have the ability to provide a memorable dining experience for them, then you may be the perfect match for us!
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Once you gather up all the received applications, you can use these sample interview questions for Busser. These can help you narrow down your choices and pick the most suitable candidate for the job.
Technical Skills and Knowledge
Busser does not require any formal education. Although, a high school diploma or GED is desirable. Busser is an entry-level position, therefore it doesn’t demand any previous experience.
Many restaurants and diners would provide on-the-job training for inexperienced candidates. This training may involve cleaning and serving procedures, as well as some basic customer service skills.
Bussers usually earn between $11,000 and $29,000 per year. Their median annual salary is approximately $21,610. The hourly wages go from $5 and $14. The median hourly pay for a Busser is around $10.
A Waiter is someone who takes your order in the restaurant and brings you food and beverage, while a Busser sets up and cleans the tables.
The majority of Bussers have a flexible working schedule. They typically choose whether they want to work part-time or full-time. On the other hand, their working hours may depend on the type of restaurant and part of the day. During busy days, Bussers may work overtime.
Bussers work and cooperate with waiters, cooks, bartenders, and servers in order to provide a memorable and pleasant experience for the guests.
Bussers usually earn between $11,000 and $60,500 per year.