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Lead Carpet Cleaner Job Description Template

Job Description Template

Lead Carpet Cleaner Description Template

October 20, 2021

Lead Carpet Cleaner Job Description Template

Do you find it difficult to create an appealing job description? Are you unfamiliar with posting job descriptions? With this Free Lead Carpet Cleaner Job Description Template, you can already start looking for the right candidate for your company.

This job description has everything you need, from duties and responsibilities to the skills you need to become a successful Physiologist.

You can combine this Lead Carpet Cleaner Job Description with our Carpet Cleaning Hiring Software for the best results.

You can adjust the template to your liking and create a captivating job description that you can add to job posting sites.

Ready? Let’s go! 🚀

What is a Lead Carpet Cleaner?

A Lead Carpet Cleaner is a professional responsible for overseeing carpet cleaning operations, leading a team of cleaners, and ensuring high-quality service for clients. They assess the condition of carpets, select appropriate cleaning methods, and operate specialized equipment to remove dirt, stains, and odors. In addition to performing cleaning tasks, the Lead Carpet Cleaner coordinates schedules, trains new staff on cleaning techniques and safety protocols, and manages supplies.

They also handle client communication, addressing specific requests or concerns and ensuring customer satisfaction through professional and efficient service. When interviewing candidates, make sure you look for candidates who are responsible and have great leadership skills, avoid candidates with weak communication skills, and have bad time management.

Related Job Titles for Lead Carpet Cleaner

The Top Lead Carpet Cleaner Skills

Skill Why it's important
Technical Knowledge of Cleaning Methods and Equipment

A Lead Carpet Cleaner must know various carpet cleaning techniques, including steam cleaning, dry cleaning, and stain removal, and be skilled in operating cleaning machinery. This expertise ensures that the team can handle any carpet type effectively, delivering high-quality results while maintaining the integrity of the carpets.

Attention to Detail

Precision is key in carpet cleaning, as missed spots or improper techniques can result in unsatisfactory work. Attention to detail helps the Lead Carpet Cleaner identify stains, high-traffic areas, and other problem spots that require extra care, ensuring thorough and professional cleaning that meets client expectations.

Customer Service Skills

A Lead Carpet Cleaner often interacts with clients, addressing their concerns, answering questions, and accommodating special requests. Good customer service skills enhance client satisfaction and build trust, resulting in positive reviews and repeat business for the company.

Team Leadership and Training

As a lead, this role involves guiding and training team members, overseeing their work, and ensuring safety and quality standards. Strong leadership skills foster a productive, motivated team and ensure that each member is equipped with the necessary skills to perform their job, contributing to consistent, high-quality service.

Time Management and Efficiency

Carpet cleaning jobs are frequently time-sensitive, requiring prompt completion without sacrificing quality. Strong time management skills enable the Lead Carpet Cleaner to prioritize tasks, delegate effectively, and maximize productivity, ensuring timely, efficient service that meets or exceeds client expectations.

Lead Carpet Cleaner Job Description Template (Free)

Are you passionate about cleanliness and creating inviting spaces? Do you possess strong leadership skills and a meticulous eye for detail? If so, we have an exciting opportunity for you to lead our carpet cleaning team. As the Lead Carpet Cleaner, you’ll play a pivotal role in ensuring the cleanliness and freshness of our clients’ carpets while overseeing a team dedicated to delivering top-notch service.

In this role, you’ll lead our carpet cleaning operations, managing a team of skilled technicians to execute cleaning tasks efficiently and to the highest standards. Your expertise will be vital in assessing carpet conditions, selecting appropriate cleaning methods, and ensuring customer satisfaction.

If you thrive in a dynamic environment where no two days are the same, and take pride in transforming worn-out carpets into pristine surfaces, then we invite you to join our team and make a tangible impact on the cleanliness and comfort of our clients’ spaces.

Lead Carpet Cleaner Duties & Responsibilities:

  • Lead and oversee all carpet cleaning operations, ensuring high-quality results and customer satisfaction.
  • Train, guide, and supervise team members on proper carpet cleaning techniques, equipment use, and safety procedures.
  • Conduct pre-cleaning inspections to identify carpet type, stains, and determine the most effective cleaning methods.
  • Operate and maintain carpet cleaning machinery, including troubleshooting minor issues and coordinating repairs.
  • Ensure safe handling and proper application of cleaning chemicals, following industry standards and safety regulations.
  • Communicate effectively with clients regarding service details, scheduling, and any specific cleaning concerns.
  • Manage job schedules, prioritize tasks, and allocate team resources to meet deadlines and client expectations.
  • Maintain an inventory of cleaning supplies and equipment, reordering stock as needed.
  • Monitor quality control throughout each job, providing hands-on assistance and corrections as needed.
  • Complete and submit detailed reports on each project, including time, materials, and customer feedback.
  • Adhere to company policies and ensure team compliance with all health and safety guidelines.

Lead Carpet Cleaner Requirements:

  • High school diploma or GED required; additional certification in carpet cleaning or related field preferred.
  • Minimum of 3 years of professional carpet cleaning experience, with at least 1 year in a supervisory or lead role.
  • Strong knowledge of various carpet cleaning techniques, stain treatments, and types of cleaning equipment.
  • Ability to operate and troubleshoot carpet cleaning machinery safely and effectively.
  • Excellent leadership and team management skills, with a focus on training and mentoring staff.
  • Strong attention to detail and commitment to delivering high-quality results.
  • Good communication skills, with the ability to interact professionally with clients and team members.
  • Physical stamina to perform tasks that include lifting heavy equipment, standing, bending, and walking for extended periods.
  • Valid driver’s license and reliable transportation to travel between job sites as needed.
  • Flexibility to work varying shifts, including evenings and weekends, based on client needs.
  • Knowledge of health and safety regulations related to carpet cleaning and chemical handling.

Accounting Specialist Interview Questrions

Sample Interview Questions for a Lead Carpet Cleaner

Once you gather all the received applications, you can use these sample interview questions for Lead Carpet Cleaner.

If you feel like these are not enough, please check out our carpet cleaning technician interview questions list.

This will help you find the right candidate and narrow down your choices.

Personal
  1. What motivates you in your work?
  2. How do you handle challenging situations on the job?
  3. Can you describe a time you went above and beyond for a client?
Human Resources
  1. How do you ensure a positive work environment for your team?
  2. Can you share an example of a conflict you resolved within a team?
  3. What does diversity and inclusion mean to you in a workplace setting?
Management
  1. How do you prioritize tasks when managing multiple jobs?
  2. Describe your approach to training and mentoring new team members.
  3. How do you handle performance issues with team members?
Technical Skills and Knowledge
  1. What carpet cleaning techniques are you most experienced with?
  2. How do you determine the best cleaning method for different carpet types?
  3. Can you describe a time you encountered equipment issues and how you resolved them?

What are the Educational Requirements for a Lead Carpet Cleaner?

The educational requirements for a Lead Carpet Cleaner typically include a high school diploma or GED as a minimum. Additional certifications in carpet cleaning, floor care, or related fields are often preferred, as they demonstrate specialized knowledge and skills.

Training in areas such as chemical handling, equipment operation, and safety procedures is also beneficial. The skills for this position come from on-the-job training and previous work experience, you will most likely have to work hard and prove yourself to the employer to become a lead carpet cleaner.

How Much to Pay a Lead Carpet Cleaner when Hiring

The salary of a lead carpet cleaner varies based on the previous job experience and education, as well as the location (state/city) of the office or company they are employed in.

A lead carpet cleaner usually earns between $19,500 and $50,000 per year.

The hourly pay goes from $9 to $24, and median wages are $38,868 annually and $19 hourly.

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $9 $16 $19 $22 $24
Annual Wage $19,500 $33,500 $38,868 $45,500 $50,000

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Frequently Asked Questions about Lead Carpet Cleaner

 

What qualifications are required for the Lead Carpet Cleaner position?

Candidates need prior carpet cleaning experience, preferably in a leadership role. Strong communication, organization, and technical skills are essential.

What are the main responsibilities of the Lead Carpet Cleaner?

The Lead Carpet Cleaner oversees cleaning operations, schedules tasks, trains staff, ensures safety compliance, evaluates carpet conditions, and maintains supplies.

How does the Lead Carpet Cleaner impact customer satisfaction?

By delivering high-quality services, addressing customer concerns promptly, and offering personalized cleaning solutions tailored to their needs, the Lead Carpet Cleaner enhances customer satisfaction.

What career advancement opportunities are available?

Successful candidates can progress to higher management roles like Operations Manager or Regional Supervisor. Ongoing training and development opportunities are also provided to enhance skills and expertise.

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