Sales & Support: +1 (480) 360-6463
Sales & Support: +1 (480) 360-6463
Optical Associate Job Description Template

Job Description Template

Optical Associate Description Template

September 22, 2021

Optical Associate Job Description Template

The first step toward hiring a qualified Optical Associate is creating an adequate and informative job description to attract the right applicants. To help you with the process, we created a Free Optical Associate Job Description Template with all the necessary information, from duties and responsibilities to requirements.

We definitely recommend using VIVAHR software to post the template on various hiring websites and get the best recruitment results.

Ready to hire? Let’s go! 🚀

What is an Optical Associate?

Optical Associates help optometrists with a variety of clinical and administrative duties. Optical associates’ responsibilities include greeting patients and answering phones, handling and responding to mail, maintaining patient records, scheduling appointments, assisting in vision testing, and teaching patients how to use and care for contact lenses.

Other duties include assisting with basic eye examinations, providing chairside assistance during testing, ordering optometric supplies, monitoring inventory, and assisting patients with adjusting and wearing spectacles.

Customers’ initial point of interaction is with optical assistants.

They greet clients as they enter the store, do pre-screening tests, and assist customers in choosing the appropriate frames and lenses for their prescriptions.

Related Job Titles for Optical Associate

The Top Optical Associate Skills

Skill Why it's important
Problem Solving Skill

Almost every single patient who enters your office has some sort of issue. As a result, your technicians' ability to problem-solve on the go will be critical. Your personnel should be able to confidently handle problems on the go, whether it's a malfunctioning instrument, a patient complaint, or inquiries about procedures and therapy.

Knowledge of Products

Being able to explain and answer basic inquiries regarding various lenses and contacts will keep the workflow moving along efficiently.

Customer Service

Not every patient or customer in the practice will be easy to deal with. Most people have issues or complaints, and having a technician with customer service experience can guarantee that your staff responds correctly to tough patients.

Communication Skills

Optical associates need communication skills in order to manage their client’s demands in the best possible way, being open and friendly is key to the best possible service.

Clinical Training Qualities

To deal with the small instruments used in changing eyeglass frames, optical assistants require manual dexterity. The clinical component of the educational program offers the optical assistant supervised on-the-job training, allowing mechanical skills to use. Students assist professional opticians with tasks such as measuring frames for customers, operating optical equipment and studying optical math and physics.

Optical Associate Job Description Template (Free)

We’re seeking a detail-oriented Optical Associate to support the optometrist with customer service, secretarial, and technical tasks. Customer service tasks for the Optical Associate include greeting clients, answering inquiries, and aiding customers with frame selection. Scheduling appointments, documenting medical histories, submitting insurance claims, and keeping inventories are all clerical tasks. Taking visual acuity measures and measuring the distance between the patient’s pupils are among the technical tasks.

You’ll need excellent organizational and communication abilities to be an effective Optical Associate. You should have excellent attention to detail and a thorough understanding of optical equipment and its applications.

Optical Associate Duties & Responsibilities:

  • Answering phones, making appointments, welcoming patients and visitors, and organizing records.
  • Organizing the schedules of various doctors in the practice.
  • Assisting with clerical support duties.
  • Serving as a point of contact for the optometrist, employees, and patients.
  • Assisting patients with eyewear selection and style, as well as repairs and fittings.
  • Achieving sales targets.
  • Assisting with the scheduling of the surgeon.
  • Keeping track of patients’ records.
  • Assisting technicians and optometrists with a range of tasks.
  • Educating patients on how to put on and take care of contact lenses.
  • Assuring appropriate eyewear dispensing and fit.

Optical Associate Requirements:

  • A high school diploma or its equivalent is required.
  • A medical assisting associate’s degree may be advantageous.
  • Qualification as an optometric assistant may be advantageous.
  • Excellent interpersonal, organizational, and communication abilities.
  • A keen eye for the finer points of a situation.
  • The ability to work on many projects at the same time.
  • Working with sensitive equipment and materials is a must.

Accounting Specialist Interview Questrions

Sample Interview Questions for an Optical Associate

You can utilize these sample interview questions for an Optical Associate once you’ve gathered all of the applications.

  1. Why did you quit (or plan to leave) your previous (current) job?
  2. What can you tell me about your previous work experience?
Human Resources
  1. What qualities do you want in a company’s culture?
  2. What are your reservations about this position?
  3. What is the most valuable lesson you’ve learned through a setback?
  4. Who would you choose to seek advice and assistance from if you had to choose just one person, and why?
  1. What steps do you take to keep your professional abilities sharp?
  2. How would you manage your daily activities and provide updates to your colleagues?
  3. Do you have some system to keep track of your daily duties?
Technical Skills and Knowledge
  1. What is your approach to customer service?
  2. Describe how you measure your clients’ eye dimensions.
  3. Can you share an example of a time when you went above and beyond for a patient?

What are the Educational Requirements for an Optical Associate?

High school graduation or an associate degree, as well as experience in an optical technician training program, are usually required.

To advance in the area, additional optional certification may be provided through continuing education departments.

How Much to Pay an Optical Associate when Hiring

Optical associates may earn between $18 and $29 hourly.

The median annual salary is $43,941, meaning $21 per hour.

These wages can depend on various factors, such as employment location, educational level, etc.

Percentile 10% 25% 50%
75% 90%
Hourly Wage $18 $20 $21 $25 $29
Annual Wage $37,557 $40,599 $43,941 $52,986 $61,221

Get the latest posts in your email

Subscribe to our Newsletter

350+ Hiring Templates

Getting your job filled faster and hiring with more confidence starts with having the right tools and framework.

Frequently Asked Questions about Optical Associate


What are the key responsibilities of an Optical Associate?

Optical Associates are responsible for assisting customers in selecting eyewear products, conducting fittings, taking accurate measurements, and ensuring customer satisfaction.

They also handle administrative tasks such as managing inventory, scheduling appointments, and processing orders.

What skills are essential for an Optical Associate?

Essential skills for an Optical Associate include strong communication and interpersonal skills for effectively assisting customers, proficiency in using optical equipment for measurements and adjustments, attention to detail for accurate record-keeping and order processing, and basic knowledge of vision care and eyewear products.

What qualifications or experience are typically required for this role?

Employers typically look for candidates with a high school diploma or equivalent. Previous experience in a retail or customer service environment is often preferred, especially if it involves sales or working with eyewear products.

Training in optical dispensing or certification as an Optician may also be advantageous.

How can an Optical Associate contribute to the success of our optical business?

Optical Associates play a crucial role in providing excellent customer service, which can lead to increased customer satisfaction and loyalty.

Their expertise in assisting customers with selecting the right eyewear products and ensuring proper fittings can enhance the overall experience, ultimately driving sales and revenue for the business.

Additionally, their attention to detail in managing inventory and administrative tasks helps maintain efficient operations.

Similar Job Descriptions as Optical Associate

Related Articles

Optometric Assistant Job Description Template

Take this FREE Optometric Assistant Job Description Template to navigate your hiring process. It will help you recognize and choose qualified candidates for…

Optician Job Description Template

Let your recruitment journey start by learning about the following job title! This article is our FREE Optician Job Description Template which gives you a detailed and informative introduction to this position.

Optometric Technician Job Description Template

Our mission is to guide you through your hiring progress and provide you with resources that will help you choose the best candidates for your business. That’s why we are presenting you with this FREE Optometric Technician Job Description Template.

98% of Capterra reviewers recommend VIVAHR to a colleague

Optical Associate Job Description Template

"The easiest applicant tracking system out there!"

Click Here to View
Optical Associate Job Description Template

"Very helpful hiring tool for growning company."

Click Here to View
Optical Associate Job Description Template

"Extremely helpful in organizing our flow of candidates."

Click Here to View