December 29, 2023
Are you looking to hire new team members but don’t know where to start? No worries! We know the importance of having helpful resources when conducting a hiring process, so we created this Free Mail Clerk Job Description Template for you.
This comprehensive career guide will help you learn everything about the most essential skills, requirements, responsibilities, and other details of this role and therefore identify the best candidate for your business.
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Mail Clerks are professionals responsible for receiving, sorting, and distributing mail and packages among departments and individuals within the company.
They sort mail by category, ensure correct labeling, keep track of mailing supplies and inventory, and maintain accurate records of mail, packages, and other items.
Mail Clerks are also responsible for coordinating with delivery and courier companies, ensuring correct parties receive and sign for mail, discarding junk mail, and entering and maintaining incoming mail details into the company’s system.
Skill | Why it's important |
Organization | Strong organizational skills are fundamental for Mail Clerks that help them manage the flow of mail within the company. Organization enables them to develop systems for sorting and prioritizing mail, maintaining records, and keeping track of deliveries. Also, organization helps them maintain mail records and prevent the loss of important documents. |
Attention to Details | Mail Clerks must be detail-oriented in order to successfully handle and manage large volumes of incoming and outgoing mail. Attention to detail helps them maintain accuracy in sorting, labeling, and delivering mail among departments and individuals and ensuring the right parties receive appropriate mail and packages. |
Communication | Communication is crucial for Mail Clerks because it allows clear coordination with other departments, addressing and responding to inquiries, and providing updates on mail deliveries. Communication also helps them interact with delivery companies and convey information accurately to prevent misunderstanding. |
Computer Skills | Basic computer skills are essential for Mail Clerks because they use computerized systems and office software for tracking and recording deliveries and incoming mail. Additionally, computer skills are essential for managing and updating databases and generating reports. Proficiency in office software is also important for optimizing documentation systems. |
Problem-Solving | Mail Clerks need effective problem-solving skills to address and resolve mail-related issues. Problem-solving helps them notice damaged packages, undelivered mail, and other issues and react appropriately to resolve them. Problem-solving helps them assess situations, identify solutions, and implement corrective measures. |
We are hiring a new Mail Clerk to help us manage mail in the company. Your duties will include receiving, organizing, and distributing mail and packages among appropriate departments and individuals within the company, sorting incoming and outgoing mail by category, ensuring correct labeling and packaging, and keeping track and accurate records of mail, supplies, materials, packages, and other items.
In addition, you will be responsible for coordinating with delivery and courier companies to ensure timely and correct deliveries, entering and updating incoming mail details into the company’s systems, discarding junk mail, and correcting misdirected mail.
To be a competent candidate for this position, you should have excellent organizational, communication, problem-solving, attention to detail, and computer skills.
Once you gather up all the received applications, you can use these sample interview questions for Mail Clerk.
Employers hiring Mail Clerks typically require a high school diploma or GED.
However, some employers look for candidates with additional education such as completing a certificate program, vocational training, or coursework related to office administration, logistics, or mailroom operations.
Mail Clerks usually receive on-the-job training to learn about specific tasks, procedures, and the use of mailroom equipment and software.
Mail Clerks earn between $21,120 and $43,000 per year.
Their median annual salary is $35,899.
Hourly rates range from $11 to $21.
The median hourly rate is $17.
Percentile | 10% | 25% | 50% (Median) |
75% | 90% |
Hourly Wage | $11 | $15 | $17 | $19 | $21 |
Annual Wage | $21,120 | $32,000 | $35,899 | $39,000 | $43,000 |
Mail Clerks are responsible for receiving, sorting, and distributing mail across departments and individuals in the company.
They enter mail details into the company system, ensure timely and accurate delivery of mail and packages, and coordinate with delivery and courier companies.
Mail Clerks should have excellent attention to detail, communication, organization, computer, and problem-solving skills.
Mail Clerks earn between $21,120 and $43,000 per year.
Mail Clerks typically report to the Administrative Manager, Office Manager, or Office Services Manager.
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