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Loan Officer Assistant Job Description Template

Job Description Template

Loan Officer Assistant Description Template

October 5, 2021

Loan Officer Assistant Job Description Template

Looking for a Loan Officer Assistant job description? We’ve prepared a Free Loan Officer Assistant Job Description Template that covers all of the required elements to assist you with the process.

Check our VIVAHR software for quickly sending the template to a variety of employment sites and obtaining results.

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What is a Loan Officer Assistant?

A loan officer assistant is an important part of a lending office’s administrative team.

As a result, a loan officer assistant’s responsibilities encompass the whole loan origination process, including maintaining documentation and engaging with all parties involved to ensure that the process runs well.

Typical responsibilities of a loan officer assistant include accepting loan applications, addressing customer inquiries, and completing appropriate documentation.

Loan Officer Assistants work alongside loan officers to help them handle client loan applications.

Loan officer assistants are largely responsible for the department’s administrative responsibilities.

They are in charge of document management, database updates, and file sorting. Client applications may be reviewed by loan officer assistants.

Related Job Titles for Loan Officer Assistant

The Top Loan Officer Assistant Skills

Skill Why it's important
Written Communication

Ability to convey information (facts, ideas, or messages) in a concise and structured way using accurate English grammar, punctuation, and spelling; generates written content that may include technical material that is acceptable for the target audience.


Capacity to make self accessible for work on a regular and timely basis, with rare unplanned absences; ability to ensure job tasks are handled while absent; ability to follow instructions and respond to management directives.


Capacity to work as part of a formal or informal team to achieve Bank goals; ability to respect others' needs, ideas, and contributions; willingness to contribute to and accept consensus; ability to subordinate personal ambitions to the bank or their team Capacity to focus on resolving disagreement rather than accusing; ability to keep secrets.

Customer Service

Ability to offer high-quality customer service that fulfills the demands of internal and external customers in a fast, efficient, and professional way; ability to follow up on client complaints, inquiries, or requests.

Verbal Communication

Ability to successfully convey ideas and talk clearly in individual or group circumstances, adapting style and tactics to fit the audience's particular demands; carefully listening to others to acquire facts and paraphrase meaning to confirm comprehension.

Loan Officer Assistant Job Description Template (Free)

We’re looking for a Loan Officer Assistant who is meticulous in their work. This role will be responsible for maintaining and developing connections with referral partners, existing and previous clients, real estate agents, lenders, and underwriters.

You’ll help people fill out real estate loan applications by collecting, analyzing, and reviewing supporting loan documents by lending requirements, and offering assistance throughout the process. Apply today if you want to be part of a team that enables workers, clients, and partners to achieve their goals.

Loan Officer Assistant Duties & Responsibilities:

  • Answering numerous lines of incoming calls, answering client inquiries within prescribed authorities, and transferring the calls to the proper loan officer or department as necessary.
  • Acting as the main point of contact for loan officials.
  • Arranging meetings with loan officers.
  • Responding to written requests for information from loan officers.
  • Preparing/writing written letters and memoranda.
  • Assisting commercial, consumer, and branch loan officers with administrative tasks.
  • Filing, photocopying, faxing papers, scanning, and organizing and maintaining supplies, among other clerical chores.
  • Assisting lending officers with the creation of pre-funding spreadsheets, loan paperwork checklists, and any other communications required to submit a loan package to the Loan Processing department on time.
  • Under the guidance of the bank’s Compliance Department, being responsible for the content and supply of loan application packages.
  • Establishing and maintaining collateral and credit files.
  • Keeping track of loan application paperwork and filing them for the loan officer.
  • Assisting branch lending officers with requests for file information on applications in progress.

Loan Officer Assistant Requirements:

  • An individual must be able to properly perform each key function to do this job successfully.
  • Ability to deliver polite, educated, and professional customer service over the phone as well as in person.
  • Ability to handle a variety of administrative and secretarial tasks; knowledge of general banking regulations and procedures.
  • Strong/advanced computer abilities, including Microsoft Word, Microsoft Excel, and Microsoft Outlook, as well as internet navigation.
  • Ability to take on responsibility, show initiative, use sound judgment, and make and act on decisions.

Accounting Specialist Interview Questrions

Sample Interview Questions for a Loan Officer Assistant

You can utilize these sample interview questions for a Loan Officer Assistant once you’ve gathered all of the applications.

  1. Would you go to great lengths to engage with and advertise yourself to realtors?
  2. Do you think you’re a better communicator in person or on paper?
  3. What gives you the impression that you’d be a good match for this position?
  4. What adjectives would you use to describe yourself? What qualities do you possess that would make you an excellent Loan Officer Assistant?
Human Resources
  1. When was the last time you worked with a really tough customer?
  2. Are you confident in your ability to make a cold call if necessary?
  1. What kind of experience do you have with juggling numerous things at the same time?
  2. Do you have any data entry experience?
  3. How would you deal with a consumer who required many phone calls to acquire crucial information about their loan application?
Technical Skills and Knowledge
  1. What is a home equity loan and what does it mean? What is the mechanism behind it?
  2. What’s the difference between a fixed-rate mortgage and a variable-rate mortgage?
  3. Would you recommend a fixed-rate or adjustable-rate mortgage if interest rates are now at an all-time low?

What are the Educational Requirements for a Loan Officer Assistant?

An associate degree (AA) or equivalent from a two-year college or technical school, or expertise obtained during at least three (3) years of increasingly responsible work or an equivalent mix of education and experience in a high-demand, multi-tasking professional administrative or secretarial job.

How Much to Pay a Loan Officer Assistant when Hiring

Hourly pay for a Loan Officer Assistant can go from $19 to $28, with an average wage of $24.

The median income can go from $44,200 to $58,261.

Percentile 10% 25% 50%
75% 90%
Hourly Wage $19 $21 $24 $26 $28
Annual Wage $39,921 $44,200 $48,900 $53,800 $58,261

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Frequently Asked Questions about Loan Officer Assistant


What are the primary responsibilities of a Loan Officer Assistant?

A Loan Officer Assistant supports loan officers in various administrative tasks such as collecting and organizing client financial documents, preparing loan applications, and communicating with clients and third-party vendors.

What skills should a candidate possess for the Loan Officer Assistant role?

Ideal candidates should have strong organizational skills, attention to detail, excellent communication abilities, proficiency in relevant software (such as MS Office or loan processing software), and a basic understanding of financial terminology and regulations.

What qualifications are typically required for a Loan Officer Assistant position?

While specific qualifications may vary, most employers look for candidates with at least a high school diploma or equivalent.

Some may prefer candidates with an associate’s degree in finance, business administration, or a related field. Prior experience in administrative roles or the mortgage industry is often preferred.

How does a Loan Officer Assistant contribute to the overall efficiency of a lending team?

By handling administrative tasks and assisting loan officers, a Loan Officer Assistant frees up the officers’ time to focus on cultivating client relationships and closing deals.

Their support ensures smoother workflow, timely processing of loan applications, and enhanced customer satisfaction, ultimately contributing to the team’s success.

Similar Job Descriptions as Loan Officer Assistant

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