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Field Representative Job Description Template

Job Description Template

Field Representative Job Description Template

September 25, 2023

Field Representative Job Description Template

The essence of every successful business is a well-organized and professional team. No matter the industry and the area of work, having professionals to lead your business is crucial. With no further ado, let’s dig into this FREE Field Representative Job Description Template.

This detailed career guide presents the most important skills, requirements, responsibilities, and other information about the Field Representative that can help you throughout your hiring process to discover and hire the best candidates.

This is just the beginning of this hiring journey that we will embark on together. With the help of our applicant tracking system, VIVAHR Software, this process will be a piece of cake!

Use our amazing business resources, features, and tools to customize job descriptions, create relatable and engaging job offers, distribute them to 50+ job boards across the country, and plenty of other great options!

Are you ready?

Let’s continue! 🙂

What is a Field Representative?

Field Representatives are responsible for improving brand awareness and ensuring business expansion by maintaining positive relationships with clients.

Their job is to promote, present, and sell the company’s products to new and existing clients, engaging clients through sales strategies and processes, and meeting personal and team sales goals.

Field Representatives also perform sales forecasts and analyses, develop business relationships with vendors and contractors, prepare project documents and reports, and evaluate the effectiveness of sales strategies.

Related Job Titles for Field Representative

The Top Field Representative Skills

Skill Why it's important
Communication The essence of every successful Field Representative is effective communication. Thanks to their ability to communicate professionally, they are able to convey information clearly, assess clients’ needs, and build positive relationships with clients and business partners. Communication also helps them provide valuable information, answer questions, and resolve issues.
Research Research skills are important for Field Representatives because they help them find relevant information about products and services, identify ways to improve them, and discover and attract new customers. Research skills are also helpful for developing new marketing ideas and strategies.
Problem-Solving Field Representatives use problem-solving skills to identify and resolve customer issues and complaints and ensure their satisfaction with products and the overall service provided. Problem-solving helps them encounter challenges, analyze various situations and problems, work under pressure, and propose effective solutions.
Organization Organizational skills are crucial for Field Representatives because they often have busy schedules and need to keep track of multiple appointments, meetings, and other tasks. Organizational skills help them be more efficient, tend to their customers and responsibilities professionally, and don’t miss out on any important opportunities.
Product Knowledge Field Representatives ensure their success by being knowledgeable about the products and services they offer to customers. In-depth product knowledge helps them provide accurate information, demonstrate credibility, and build trust. Also, Field Representatives need to upgrade their product knowledge regularly to stay competitive.

Field Representative Job Description Template (Free)

Our company is looking for an experienced Field Representative who will help us attract and engage new customers and maintain positive relationships. Your job will be to promote, present, and sell products to customers, maintain a strong network of vendors, contractors, and other contacts, and assist with sales and marketing efforts and customer relations. You will also implement and meet personal and team sales targets.

In addition, you will be responsible for preparing project documents, files, and reports, performing sales forecasts, and evaluating the effectiveness of sales strategies. You will attend sales events and meetings, maintain knowledge of the latest products and market developments, and resolve customer issues and complaints.

The ideal Field Representative should have exceptional communication, negotiation, research, and problem-solving skills.

Field Representative Duties & Responsibilities:

  • Promote, present, and sell products to both existing and potential customers
  • Maintain client relationships through transparency and open communication
  • Develop and maintain a strong network of vendors, contractors, and other business partners
  • Assist with daily duties such as sales and marketing, customer relations, reporting, etc
  • Prepare and update project documents, files, reports, and other documentation
  • Perform sales forecasts, implement sales methodologies, and evaluate the effectiveness of sales strategies
  • Attract and engage new clients by devising new strategies and sales processes
  • Attend sales events, meetings, and training to maintain knowledge of products and the latest market developments
  • Provide statistical feedback to senior management
  • Conduct research and site inspections to identify locations for new branches and dealerships
  • Implement and meet personal and team sales targets
  • Identify customers’ needs and perform sales analysis
  • Resolve customer issues and complaints and answer their questions efficiently and professionally

Field Representative Requirements:

  • Bachelor’s degree in sales, marketing, business, business administration, or a similar area
  • Prior sales working experience is advantageous
  • The ability to establish and maintain professional networks
  • Strong communication and negotiation skills
  • Familiarity with CRM and other relevant analytics tools and software
  • In-depth knowledge of different sales strategies and methodologies
  • Effective problem-solving and organizational skills
  • Research and analytical skills

Accounting Specialist Interview Questrions

Sample Interview Questions for a Field Representative

Once you gather up all the received applications, you can use these sample interview questions for the Field Representative.

  1. What can you tell us about your previous working experience in sales?
  2. Which five words would describe you the best?
  3. How do you typically spend your free time when you’re not working?
Human Resources
  1. What relevant education or training do you have for this position?
  2. Have you ever had any leadership responsibilities in your previous roles?
  3. Do you have any questions at this point?
  1. What strategies do you use to engage in positive communication with new customers?
  2. Can you tell us about the challenging situation you encountered while representing your company in the field?
  3. How do you handle rejection and setbacks in this role?
Technical Skills and Knowledge
  1. What CRM and analytics tools and software have you used in the past?
  2. How do you ensure the confidentiality of customer data while sharing information electronically?
  3. What steps and strategies do you implement to resolve common issues and problems with customers?

What are the Educational Requirements for a Field Representative?

Entry-level Field Representative positions may only require a high school diploma or a GED certificate.

However, specialized or senior positions require more advanced education, such as an Associate’s or Bachelor’s degree in sales, marketing, business, or a similar area.

Candidates who apply for industry-specific roles can benefit from industry-related certifications or specialized training.

Most employers provide on-the-job training for this type of role. This training typically involves company-specific procedures, product knowledge, and customer service skills.

How Much to Pay a Field Representative when Hiring

Field Representatives earn between $26,500 and $81,500 annually.

Their median annual salary is $53,327.

Hourly rates go from $13 and $39.

The median hourly rate is $26.

Percentile 10% 25% 50%
75% 90%
Hourly Wage $13 $19 $26 $31 $39
Annual Wage $26,500 $39,000 $53,327 $64,500 $81,500

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Frequently Asked Questions about Field Representative


What do Field Representatives do?

Field Representatives are responsible for presenting and selling the company’s products and services to customers in various locations and branches.

They develop and maintain positive and professional relationships with both customers and business partners, prepare documents, files, and reports, assist in the implementation of new sales strategies, and resolve customer issues and complaints effectively.

Which skills make a good Field Representative?

Successful Field Representatives should have outstanding communication, negotiation, customer service, research, problem-solving, and analytical skills.

In what industries do Field Representatives work?

Field Representatives typically work in sales and marketing, but they can also be employed in financial services, healthcare, real estate, hospitality, and other industries.

Who do Field Representatives report to?

Field Representatives usually report to the Direct Manager, Regional Manager, or Sales Manager.

Similar Job Descriptions as Field Representative

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