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What is a Desktop Support Technician?
Desktop Support Technicians are skilled IT professionals responsible for the maintenance of the company’s IT infrastructure.
They install, configure, maintain, and repair monitors, keyboards, mice, routers, and other peripheral equipment to ensure the proper functionality of hardware systems.
Desktop Support Technicians also perform routine tests, examinations, and inspections to evaluate the functionality of computer systems, troubleshoot and resolve computer-related and technical issues and malfunctions, and test and ensure the security of computer systems.
