Frequently asked questions about Account Managers
How much experience do account managers need?
Most companies are looking for account managers with at least five years of experience working in a customer-facing role. Additionally, it is helpful if candidates have experience managing accounts in the same or similar industry as the company they are applying to.
What day-to-day tasks do account managers perform?
An account manager’s day-to-day tasks vary depending on their assigned clientele’s size and needs. However, some typical duties include developing and maintaining relationships with clients, preparing reports on account activity, overseeing projects, and resolving customer issues.
What skills do account managers need?
In addition to having strong communication and interpersonal skills, account managers should be organized, detail-oriented, and able to multitask. They should also have a working knowledge of the company’s products or services and be familiar with the sales cycle.
What is the career outlook for account managers?
The career outlook for account managers is positive. According to the Bureau of Labor Statistics, employment of sales managers is projected to grow five percent from 2019 to 2029, about as fast as the average for all occupations. Companies will continue to require sales managers to help them identify new markets and expand their customer base.
