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The Most Important Soft Skills for Managers & How to Develop Them

Friday, July 2nd, 2021

Most Important Soft Skills for Managers

As a manager, you’re constantly juggling projects and people. It’s essential to continually be aware of your environment and how it impacts the team and yourself. There are many soft skills that all managers need to successfully lead their team, such as being organized, having strong communication skills, building rapport with others, and more. These skills can take time to develop, but they will make you more successful in your role and help ensure the success of your team members too! Soft skills for managers are critical because they will make or break a business. They shape our culture, guide our team’s performance, and ultimately determine the success of an organization. The good news is that you can take steps to develop your soft skills and grow as a manager!

As a manager, you can develop your soft skills through practice. Practice is the key to improving in many areas of life, and it certainly applies when developing interpersonal communication skills necessary for managing people effectively.

An excellent place to start practicing being more charismatic would be observing others who possess strong charisma and what they do differently from yourself.

Be a strong communicator

Communication is the cornerstone of successful leadership, and managers need to do this well so they can teach others on their team, too. Communicate your expectations in detail so that everyone understands what they need to do next. Employees are willing to do the necessary work when they know how their contributions make a difference.

The emphasis on communication also includes listening closely to others, especially those struggling with the current environment or process. Showing that you care what people have to say is imperative for building rapport and trust among your team members. The soft skills of managers will make or break the success of your department and potentially your entire company.

Most people would agree that three components make up efficient communication: honesty, specificity, and immediacy. It’s important to be honest in communication and vulnerable so people know where you’re coming from. For example, if you’re upset about something, don’t bottle or internalize your frustration because it will show up later through passive-aggressiveness and bad moods. Be specific with what you’re asking for when communicatingbeing vague doesn’t help anyone involved feel like they have a say in the process.


One of the most critical leadership skills is knowing how to run a team. It’s not enough to get people in the same office – they must work together as a real team. This means understanding strengths and weaknesses, handling conflict, and knowing the best way for each team member to work productively.

When leading a team, you’ll need strong communication skills to keep everyone on track with their assigned tasks. You should also recognize when people are having trouble completing necessary projects or duties. Finding ways of teaching them new skills will help them to stay strong team contributors.

You should be able to empathize with your fellow teammates and understand their perspectives, even if you disagree with them. This will lead to stronger relationships in work performance and an overall better atmosphere within your office space.

A team is a group of people who work together to achieve a common goal. The best managers are adept at deferring to the expertise of their employees and delegating tasks accordingly. Managers should set specific goals for everyone in the company, communicate them, and explicitly clarify how each person’s tasks contribute. When employees accomplish their daily objectives, they’ll likely feel accomplished, fostering success within the team.

Performing well in groups is one of those crucial skills that are important passively and activelybecause our social world often operates on leadership by committee!  A great manager needs to think creatively about strategies with others while also being aware of the hidden dimensions influencing participants’ decisions.


Leaders need to be able to adapt and change. Flexibility is a quality that shows great strength of character. It is a sign of maturity to adjust to new challenges without getting upset or frustrated by change. Becoming flexible will allow your team members to feel more comfortable coming up with ideas that may have never been thought about before leading them.

Flexibility creates a more positive and productive workplace for everyone in the organization. When something doesn’t work, people can adjust to make it work. This is important and beneficial for employees and organizations because it helps them work together in a well-functioning and productive workplace.

Before anyone can be more flexible, they need to know what they want, have a clear vision of their goal, and pay attention to their emotions. For a manager to be more flexible as a leader, the individual must understand themselves, other people leading in the same company, and followers or those who will follow them. 

Leaders can sometimes be too caught up in the day-to-day challenges they face in their work. They can take on too much and sometimes even overlook the opportunities that lie ahead. Being aware of prior experiences is essential to prevent mistakes from being repeated. It also helps leaders remember what they have accomplished and how much hard work and perseverance it requires to accomplish anything worthwhile. Flexibility is about being mindful.


Successful leaders are problem solvers who are capable of solving others’ problems. Rather than being the person who can’t solve a problem independently, they are the ones who others will call upon when they can’t figure out how to solve a problem themselves. The ability to approach a problem with an even-keeled head and to be able to stay calm amid frustration is critical for success as a leader.

Leaders need to be problem solvers because they are in charge of solving those around them. They are often called upon when someone else is faced with a difficult situation and needs help figuring out how to solve it themselves to continue working on their other responsibilities. Leaders must bring calmness during even the most stressful situations. Managers can learn how to be better at problem-solving by learning to prioritize tasks and being more patient.

Before you can solve a problem, you need to understand what the “challenge” is. Rather than trying to develop solutions before understanding the problem, take a moment and consider if any of these people might know more about it than you do: Why not ask someone?

Take notes on anything new that crosses your mind about the problem. This will remind you as well as keep your thoughts grouped for later use.

It’s essential to evaluate every idea we have to solve a problem because ideas change. Oftentimes, ideas are improved while thinking them through or talking about them with other people. You should continue working on solving issues until you have the best vision possible.

If something isn’t working, don’t be afraid to change it up! Sometimes, some things just aren’t working out for us when we’re doing our job, and that’s ok. You might need to come at a problem from another angle or try solving it with someone else.


Self-motivation is vital for leaders. Leaders should be self-motivated first before motivating their team members as a means of realizing organizational goals. This shows that employees are encouraged to carry out the organization’s vision, and for this reason, leadership is a crucial factor in the success of businesses.

Leaders must have a sense of purpose and be personally motivated by their goals. Self-motivated leaders act as catalysts for achieving organizational goals.

Professionals such as management executives have the primary responsibility for achieving high objectives. To be more self-motivated, it is vital that you get into a habit of building and performing to your personal best. The first step is to start tracking daily performance. Do this by assigning goals each day that you need to work toward. You then monitor your progress through platforms that track information like Trello or Performance and report whether you achieved the goal or not at the end of each day. This gives you an outline of what areas need improvement for future days, meaning that rather than waiting and hoping results will improve over time, you’re now proactively fixing targets before they can go wrong!


In the workplace, decisive leadership is key to successful execution. To be assertive, leaders must understand the costs of deliberation and gather information instead of deciding. Most importantly, influential leaders make decisions that are clear and final.  Allowing a decision to linger will only confuse the team.

Decisiveness is vital for leaders because it allows you to control and get things done, and it also shows your trust in those around you. There’s no room for indecision when others are relying on your direction!

To be more decisive in a position as a manager, one needs to stop trying to please everyone. To take the initiative and make decisions that are not compromising. A manager must come down hard on those not pulling their weight early on in the game. Sometimes managers need to terminate people from employment if they don’t follow policies or refuse work reassignment. Failing to do so will hinder the growth of your team and likely lead them into conflict with each other at some point. This is because nothing is keeping the consistency of roles for every individual in an organization unless somebody monitors it with diligence.

However, being hands-off once you set a ground rule doesn’t mean that you should be inconsistent about what is expected.


Being organized sends a positive image, as leaders are the people who set the tone for the team. People want to see that their leaders are being productive and not constantly distracted by tasks that don’t directly impact the business. Being organized enables you to be more effective, set an example for your team members, and give them the confidence to do the same.

An organized professional will spend less time correcting mistakes, searching for information, and getting any clutter out of the way. This will free up more time to do productive tasks. Besides this positive impact on time management, organizational skills can help employers put their employees in the best positions to work together as a cohesive unit.

It is good to have systems and structures. For example, have designated times for having staff meetings, weekly meetings, or pre-set organizing tasks like applying labels on files.

Make a list of things that you need to do every day. Put deadlines for each task so you know if you’re getting behind or not. Great managers make sure that they help their employees finish up any tasks they had before the deadline. Don’t push them for approval when it doesn’t make sense to pressure them because of how much work they have already done. Being organized as a manager is about being mindful of your workers first while thinking about the organizational aspect.

It’s important to develop a manager’s skills to lead your team effectively and successfully. You can improve these skills by implementing regular check-ins, having clear communication, and building rapport with others. These soft skills will help make or break your business because they shape how we create our culture at work! If you want more success as an entrepreneur or manager, you must have strong leadership qualities (e.g., being organized) to support and motivate employees on their journey for growth!

Joshua F.
Redline Electric & Solar

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