Our company is looking for a professional Account Manager to nurture and build relationships with our customers. It is important to the success of our customers when their account manager is great at executing project on-time and continually following through on communication.
You will be responsible for working with key decision makers, executives and stakeholders on a continual basis. Your communication between them and our company is crucial to maintaining the highest level of satisfaction.
Account Manager Responsibilities
Clearly communicate project requirements, progress and expectations between client and team members
Directing efficient and successful delivery of our solutions according to the project scope and requirements
Act as an advisor with your customers to coach them and educate them on our top services
Deliver presentations to customers reporting on progress and completion of project
Training peers and co-working of effective tools and communication patterns
Analyzing customer retention rates
Requirements for Account Manager
There are many soft skills needed for the Account Manager role, however here are a list of must-haves:
Professional communication style
Marketing experience
Sales experience
Experience in project management or previous Account Manager roles
Excellent listening and resolution skills
The ability to work with people in high-stress situations and continue to perform
The ability to work with a team and take on tasks as needed
High school diploma with Bachelors degree in similar industry
Account Manager Job Overview